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- IntelliDesign: Smart solutions
- KFSU: Fibres of innovation
- MiHaven Homes and Training: Adversity to opportunity
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- Determining your capability and planning your tender response
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- How your business can get involved in the Commonwealth Games
- Marketing and promotion
- Marketing: the basics
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- Using social media to market your business: the basics
- Using Facebook to market your business
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- Using YouTube to market your business
- Using location-based marketing to promote your business
- Using a blog to market your business
- Using coupon websites to market your business
- Managing online customer reviews
- Optimising your website for mobile devices
- Using mobile apps to build your business
- Using online photo-sharing services to market your business
- Creating a website
- Develop a marketing strategy
- Write and implement a marketing plan
- Promoting a business at trade shows and exhibitions
- Pricing products and services
- Advertising
- Branding for business: the basics
- Public relations
- Responding to competition
- Tourist attraction sign application
- Service sign application
- Trading hours
- Managing business relationships
- Employing people
- Human resources: the basics
- Taking on staff
- Employee rights, awards and entitlements
- Employee entitlements and awards
- Your obligations as an employer
- Long service leave in Queensland
- Anti-discrimination and equal opportunity
- Industrial relations
- Types of flexible working arrangements
- Managing flexible working arrangements in your business
- Personal safety in the workplace
- Workplace health and safety
- Workers' Accommodation Act
- Pastoral Workers' Accommodation Act
- Payroll tax
- Registering for payroll tax
- Glossary of payroll tax terms
- Payroll tax liability and taxable wages
- Taxable wages for payroll tax
- Payroll tax on payments to contractors
- Employment agents and payroll tax
- Grouping for payroll tax
- Related bodies corporate for payroll tax
- Common employees for payroll tax
- Groups formed through controlling interests for payroll tax
- Groups formed through tracing interests in corporations for payroll tax
- Groups formed from merging smaller groups into larger groups
- Payroll tax grouping provisions for trade unions and unions of employers
- Applying for an exclusion from grouping for payroll tax
- Choosing a designated group employer for payroll tax
- Payroll tax on fringe benefits
- Payroll tax on non-cash benefits
- Payroll tax on superannuation contributions
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- Workers' compensation and payroll tax
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- Union payments and payroll tax
- Calculating payroll tax
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- Report a change in business conditions for payroll tax
- OSRconnect
- Workers' compensation
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- Customer service and consumer laws
- Customer service
- After-sales service
- Managing customer complaints
- Managing online customer reviews
- How online customer reviews work
- Who uses online customer reviews?
- Benefits of online customer reviews for business
- Tips for successfully managing online customer reviews
- How to avoid the pitfalls of online customer reviews
- A step-by-step guide to managing negative online reviews
- How to start managing online customer reviews
- Improving customer service
- Collecting and storing customer information
- Managing customer complaints
- Business requirements under trade measurement laws
- Legal and ethical selling
- The Competition and Consumer Act
- Advertising regulations
- Price-fixing laws and advertising regulations
- Trading hours of retail shops in Queensland
- Liquor and wine licensing
- Customer service
- Information technology (IT) for business
- Environment and business
- The environment and your business
- Meeting environmental obligations and duties
- Environmental licences and permits
- Forms and fees finder: environmental authorities
- Applying for an environmental authority
- Environmentally relevant activities
- Types of applications for a new environmental authority
- Activities suitable for standard applications
- Administering authority for environmental authorities
- Lodging your environmental authority application
- Technical information requirements for an environmental authority application
- Responding to information requests for your environmental authority application
- Public notification requirements for environmental authority applications
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- Environmental authority conditions
- Complying with an environmental authority
- Changing, combining or transferring an environmental authority
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- Financial assurance and rehabilitation for environmental authorities
- Forms and fees for environmental authorities
- Dredging and removal of quarry material from under tidal water
- Environmental codes of practice for industry
- National Pollutant Inventory (NPI)
- Waste tracking obligations
- Waste management tips for business
- Solar for small to medium business
- Saving water in your business
- Energy saving ideas for business
- Energy supply and pricing
- Electricity regional business support package
- Environmental impact assessment of 'coordinated projects' in Queensland
- DAF environmental impact assessment companion guide
- Workplace health and safety
- Keeping your workplace safe
- Incident reporting to Workplace Health and Safety Queensland (WHSQ)
- Work health and safety licences in Queensland
- Work health and safety laws in Queensland
- Plant registration with Workplace Health and Safety Queensland
- Electrical safety
- Gas safety
- Growing your business
- Ways to grow your business
- Responding to rapid growth
- Ways to transform your business
- Mentoring for Growth program
- Business mentoring
- Trend analysis for business improvement
- Tips for improving your business
- Becoming an innovative business
- Innovation: the basics
- Innovation readiness quiz
- Mentoring for innovation
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- Developing your idea for innovation
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- Being an entrepreneur
- Research and development (R&D)
- Finding new customers
- Exporting: the basics
- Tendering
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- Working with business advisers
- Creating a website
- How your business can get involved in the Commonwealth Games
- Protecting your business
- Risk management
- Identifying business risk
- The PPRR risk management model
- Business continuity planning
- Preparing a risk management plan and business impact analysis
- Preparing an incident response plan
- Developing a recovery plan
- Cybersecurity for your business
- Information technology (IT) risk management
- Protecting IT data and systems
- Surviving an economic downturn
- Managing risk in supply chains
- Keeping your workplace safe
- Managing hazardous chemicals in the workplace
- Avoiding business scams
- Disaster resilience and recovery
- Queensland natural disaster assistance
- Small Business Recovery Package
- Small Business Recovery Grants Program
- Emergency alerts and contacts
- Preparing your business for natural disasters
- What your business should do after a natural disaster
- Rebuilding your business after a natural disaster
- Re-establish your premises and business records after a natural disaster
- Assess your finances after a natural disaster
- Manage and pay your staff after a natural disaster
- Communicate with key people after a natural disaster
- Plan for the future after a natural disaster
- Natural disaster recovery checklist
- Pandemic risk management for business
- Rural disaster recovery
- Premises security and crime prevention
- Protect your idea
- Intellectual property info kit
- Browse by IP topic
- Names, such as trademarks, brands, logos, domain names, business names or company names
- How can a trademark, business name, company name or domain name help my business?
- What is a trademark?
- What are the differences between trademarks, business names, company names and domain names?
- If I register a business name do I need to register a trademark?
- What are the benefits of registering a trademark?
- Should I register a trademark or use an unregistered trademark?
- What are the requirements for registering a trademark?
- How do I register a trademark?
- How do I register my trademark in other countries?
- What are my rights as a holder of a registered trademark?
- How do I register a domain name?
- When do I need a business name?
- How do I register a business name?
- Copyright works such as text, images, art works, music, sounds, or movies
- New products, processes and inventions (patents)
- How can protecting a product, process or invention help my business?
- Should I apply for a patent or keep my innovation as a trade secret?
- What should I consider before applying for a patent?
- What are the 5 requirements for obtaining a patent?
- What is the difference between an innovation patent and a standard patent?
- How do I apply for a patent in Australia?
- How do I apply for a patent in other countries?
- What are my rights as a patent holder?
- Trade secrets, know-how, and confidential information
- What are trade secrets, know-how and confidential information?
- How can trade secrets, know-how, and confidential information help my business?
- How can information in the public domain be confidential information?
- Why should a patent application be treated as confidential information?
- How do I protect my trade secret, know-how or confidential information?
- The external appearance of a product (design)
- The layout or plan of an integrated circuit
- New plant varieties
- What are plant breeder's rights (PBR)?
- What are the requirements to register PBR?
- What do I need to consider when selecting a name for my new plant variety?
- What is the process for applying for PBR in Australia?
- What is the process for applying for PBR outside Australia?
- What is the duration of PBR?
- What are my rights as a PBR holder?
- Place names identifying the origin of a product (geographical indications)
- Traditional knowledge and Indigenous cultural expression
- Confidentiality agreements
- Ownership of intellectual property created by your employees and contractors or consultants
- Do I own intellectual property that my employees create?
- What terms do I include in employment contracts to protect my intellectual property?
- Which employees should have these terms in their employment contracts?
- How can I protect my intellectual property at work?
- Do I own intellectual property created by independent contractors and consultants I engage?
- What should contractor and consultant agreements provide for?
- Who owns the intellectual property created by a volunteer?
- Your rights as a joint owner of intellectual property
- How does joint ownership of intellectual property arise?
- What are the implications of the joint ownership of a patent?
- What are the implications of the joint ownership of copyright?
- What are the implications of the joint ownership of trade secrets, know-how and confidential information?
- What are the implications of joint ownership of trademarks, designs etc?
- Undertaking an audit of your intellectual property
- Your options if your intellectual property rights are infringed
- Frequently asked questions (FAQs)
- Trademarks
- Domain names
- Copyright (including software)
- New products, processes and inventions (including patents)
- Trade secrets, know-how and confidential information
- External appearance of a product (registered design)
- Layout or plan of an integrated circuit
- Plant breeder's rights (PBR)
- Ownership of intellectual property
- Names, such as trademarks, brands, logos, domain names, business names or company names
- Discover using the IP knowledge selector
- Search by IP keywords
- Browse by IP topic
- Managing risk when starting up
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- Registering as a transfer duty self assessor
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- Payroll tax return tutorials
- Insurance duty return tutorial
- Transfer duty transactions procedures
- AFAD existing right procedure
- Transfer of AFAD residential land procedure
- Home concession - aggregation (s. 30) procedure
- No concession - aggregation (s. 30) procedure
- Transfer of business or business assets procedure
- New right acquisition - easements procedure
- Surrender of land interest - easements procedure
- Transfer of land interest - easements procedure
- Exempt transaction procedures
- Duties Act exemptions procedures
- Vesting by deed - change of trustee exemption (s. 117) procedure
- Vesting by Form 1 - change of trustee exemption (s. 117) procedure
- Family trust exemption (s. 118) procedure
- Superannuation fund trust exemption (s. 119) procedure
- Unincorporated association trust exemption (s. 120) procedure
- Security trust exemption (s. 121) procedure
- Deceased person's estate exemption (s. 124) procedure
- Particular vestings exemption (s. 125) procedure
- Transfer by direction to superannuation custodian exemption (s. 130A) procedure
- Other transfers of eligible superannuation entities exemption (s. 130B) procedure
- Land Act transactions exemption (s. 136) procedure
- Change of tenure exemption (s. 143) procedure
- Transfers to the state exemption (s. 145) procedure
- Debt factoring agreements exemption (s. 149) procedure
- Particular residences exemption (s. 151) procedures
- Correcting a clerical error exemption (s. 152) procedure
- De facto relationship instrument exemption (s. 424) procedure
- The state exemption (s. 426) procedure
- Housing Act transaction exemption (s. 429) procedure
- Other Acts exemption (s. 430) procedure
- Queensland Treasury Corporation exemption (s. 431A) procedure
- Family Law Act exemptions procedures
- Duties Act exemptions procedures
- Family business concession procedures
- Transfer of non-residential land procedure
- Transfer of residential land procedure
- New right acquisition - option agreements procedure
- Transfer of existing right - option agreements procedure
- Form 14 general request - resumption of land procedure
- Compensation agreement - resumption of land procedure
- Land interest - surrender of lease procedure
- Section 147 exemption - surrender of lease procedure
- Non-residential land - transfer by direction procedure
- Residential land transaction - transfer by direction procedure
- Transfer of existing right procedure
- Transfer of lease procedure
- Transfer of mortgage procedure
- New right acquisition - water allocation procedure
- Transfer existing right for a water allocation procedure
- Mapping, data and imagery services
- Maps
- Imagery
- Data
- Queensland Spatial Information Council
- General business contacts
- Useful business tools and resources
- Energy supply and pricing
- Selling or leaving your business
- Intellectual property for Queensland businesses
- Finances and cash flow
- Industries
- Farms, fishing and forestry
- Agriculture
- Agriculture overview
- Agribusiness laws, tools and support
- Rural disaster recovery
- What primary producers should do after a natural disaster
- Freight subsidies for disaster affected primary producers
- Disaster recovery for livestock farms
- Managing cattle after a natural disaster
- Animal welfare in natural disasters
- Parasite problems in animals after a flood
- Infectious animal disease issues after a flood
- Plant poisoning issues after a flood
- Foot diseases in animals after a flood
- Welfare of drought-affected livestock
- Provision of fodder and aerial fodder drops in natural disasters
- Disaster recovery for crop farming
- Machinery damaged by floodwater
- Limiting potential flood damage
- Repairing a floodwater-damaged engine
- Inspecting a flooded electric turbine pump - video
- Inspecting a flooded diesel pump - video
- Inspecting a flood-affected centrifugal creek pump - video
- Inspecting a flood-damaged underground mainline - video
- Inspecting a centre pivot after flooding
- Inspecting a flooded centre pivot (mains control box) - video
- Inspecting a flooded centre pivot (sprinkler package) - video
- Preventing flood damage to a centre pivot - video
- Managing weeds, pest animals and invasive ants after a natural disaster
- Drought
- Drought declarations and revocations
- Drought assistance for primary producers
- Drought Relief Assistance Scheme (DRAS) freight subsidies and water infrastructure rebate
- Other drought rebates and fee relief
- Drought loans, allowances and projects
- Pest animal and weed management in drought-affected areas
- Counselling services for drought-affected communities
- Drought climate information
- Drought preparation checklist
- Welfare of drought-affected livestock
- Preventing chemical residues in food-producing animals while drought feeding
- Managing sheep in drought
- Land management
- Restrictions on moving plant material, soil and related equipment
- Maps of Queensland biosecurity zones
- Restrictions on moving plant material, soil and related equipment within Queensland
- Restrictions on moving plant material, soil and related equipment into Queensland
- Restrictions on moving plant material, soil and related equipment from Queensland to other states
- Land and conservation obligations as a landowner
- CSG-LNG information for landholders
- Health, pests, weeds and diseases
- Pests and diseases overview
- Livestock health, pests and diseases
- Managing organochlorine contaminants
- Chemical residues and contaminants in food-producing animals
- Lead contamination in food-producing animals
- Pests and diseases of animals
- Animal disease surveillance programs
- Vector-transmitted diseases
- Foot-and-mouth disease information for livestock owners
- Transmissible spongiform encephalopathies (TSEs)
- Overview of transmissible spongiform encephalopathies (TSEs)
- National TSEs Surveillance Program (including information for veterinarians)
- Imported Animal Quarantine and Surveillance Scheme
- Ruminant feed ban overview
- Ruminant feed ban requirements for stockfeed renderers, manufacturers and retailers
- Ruminant feed ban requirements for livestock owners
- Queensland Ruminant Feed Ban Surveillance Program
- Foot-and-mouth disease information for veterinarians
- Monitoring animal health using sample testing
- Pests
- Controlling pest animals on your property
- Invasive animals
- Prohibited invasive animals
- Restricted invasive animals
- Other invasive animals
- Alexandrine parakeet
- Asian house gecko
- Australian plague locust
- Blackbird
- Camel
- Cane toad
- Chinese longhorned beetle
- Feral horse
- Granulate ambrosia beetle
- Hog deer
- House mouse
- Indian house crow
- Indian myna
- Indian ringneck parrot
- Jungle myna
- Migratory locust
- Monk parakeet
- Pacific rat
- Red-billed quelea
- Sambar deer
- Small hive beetle
- Spiked-top apple snail
- Spur-throated locust
- Water buffalo
- Yellow-winged locust
- Wild dog control
- Fire ants in Queensland
- Fire ant movement controls
- Managing fire ant carriers
- Soil management in fire ant biosecurity zones
- Potted plant management in fire ant biosecurity zones
- Turf management in fire ant restricted areas
- Hay management in fire ant restricted areas
- Animal manure management in fire ant biosecurity zones
- Mulch management in fire ant biosecurity zones
- Managing other fire ant carriers in fire ant biosecurity zones
- Electric ants in Queensland
- Wildlife management for landowners
- Controlling summer pulse pests in wet weather
- Managing invasive plants, animals and ants on your property
- Weeds and diseases
- Controlling weeds on your property
- Weeds of Australia identification tool
- Invasive plants
- Prohibited invasive plants
- Anchored water hyacinth
- Annual thunbergia
- Bitter weed
- Cabomba
- Candleberry myrtle
- Christ's thorn
- Eurasian water milfoil
- Harrisia cactus
- Honey locust
- Horsetails
- Karoo thorn
- Kochia
- Lagarosiphon
- Mesquite
- Mexican bean tree
- Miconia
- Mikania vine
- Pennata wattle or cha-om
- Peruvian primrose
- Piper
- Prickly pear
- Red sesbania
- Red witchweed
- Redwood
- Salvinia
- Serrated tussock
- Siam weed
- Tropical soda apple
- Water soldiers
- White ball acacia
- Witchweed
- Yellow fever tree
- Restricted invasive plants
- African boxthorn
- African fountain grass
- African tulip tree
- Alligator weed
- American rat’s tail grass
- Annual ragweed
- Asparagus fern
- Athel pine
- Badhara bush
- Balloon vine
- Basket asparagus fern
- Bellyache bush
- Bitou bush
- Blackberry
- Blue thunbergia
- Bridal creeper
- Bridal veil
- Broad-leaf privet
- Broadleaved pepper tree
- Bunny ears or Golden bristle cactus
- Cabomba
- Camphor laurel
- Candyleaf
- Captain Cook tree
- Cat's claw creeper
- Chilean needle grass
- Chinee apple
- Chinese celtis
- Chinese privet
- Climbing asparagus fern
- Creeping lantana
- Dutchman's pipe
- Elephant ear vine
- Feathered asparagus fern
- Fireweed
- Floating water chestnut
- Flax leaf, Montpellier and Scotch brooms
- Gamba grass
- Giant Parramatta grass
- Giant rat's tail grass
- Giant sensitive plant
- Gorse
- Groundsel bush
- Hairy senna
- Harrisia cactus
- Harungana
- Honey locust
- Hudson pear
- Hygrophila
- Hymenachne
- Jumping cholla
- Kahili ginger
- Koster's curse
- Kudzu
- Lantana
- Limnocharis
- Madeira vine
- Madras thorn
- Mesquite
- Mexican bean tree
- Mexican feather grass
- Miconia
- Mikania vine
- Mimosa pigra
- Mother-of-millions
- Parkinsonia
- Parthenium weed
- Pencil willow
- Pond apple
- Prickly acacia
- Prickly pear
- Purple or ornamental rubber vine
- Rubber vine
- Salvinia
- Sagittaria
- Senegal tea
- Siam weed
- Sicklepod
- Silver-leaf nightshade
- Singapore daisy
- Telegraph weed
- Tobacco weed
- Tortured willow
- Water hyacinth
- Water lettuce
- Water mimosa
- White ginger
- Willow
- Yellow bells
- Yellow ginger
- Other invasive plants
- African lovegrass
- Aleman grass
- American mangrove
- Arrowhead vine
- Bamboo
- Barleria
- Bathurst burr
- Black-eyed Susan
- Blue agave
- Blue mist plant
- Blue morning glory
- Blue stars
- Bog moss
- Brazilian jointvetch
- Brillantaisia
- Broad-leaved paspalum
- Calopo
- Calotrope
- Castor oil plant
- Coastal morning glory
- Cocos palm
- Common sensitive plant
- Corky passionflower
- Cotton-tails
- Crofton weed
- Cucumber tree
- Cumbungi
- Dense waterweed
- Diesel tree
- Duranta
- Easter cassia
- Elephant grass
- Firethorn
- Giant reed
- Golden chain tree
- Grader grass
- Green cestrum
- Heart-leaf poison bush
- Hiptage
- Ivy gourd
- Japanese honeysuckle
- Japanese sunflower
- Kidneyleaf mudplantain
- Leucaena
- Lippia
- Malabar plum
- Mimosa bush
- Mistflower
- Mock orange
- Molasses grass
- Mother-in-law's tongue
- Mysore thorn
- Navua sedge
- Neem tree
- Noogoora burr
- Ochna
- Pannicle jointvetch
- Paper mulberry
- Para grass
- Physic nut
- Praxelis
- Rhodes grass
- Sanchezia
- Snakeweed
- St John's wort
- Stinking passion flower
- Stinkwort
- Turbina
- Umbrella tree
- Wandering jew
- White moth vine
- White passion flower
- White thunbergia
- Wild tobacco
- Yellow allamanda
- Zebrina
- Prohibited invasive plants
- War on Western Weeds (WoWW)
- Plant pest and disease surveillance programs
- Preventing weed spread: advice for farmers
- Testing for chemical residues in food
- Pest management careers
- Chemical controls
- Aerial distribution of agricultural chemicals
- Laws for using and distributing agricultural chemicals
- Licensing arrangements for aerial distribution of agricultural chemicals
- Pilot chemical rating licence
- Aerial distribution contractor licence
- Regulated areas for aerial distribution of agricultural chemicals
- Keeping records of aerial chemical distribution
- Responsible aerial distribution of agricultural chemicals
- Commercial operator's licence for using herbicides
- Distributing herbicides in hazardous areas
- Off-target spray drift issues
- Ground distribution of herbicides
- Laws for ground distribution of herbicides
- Licensing arrangements for ground distribution of herbicides
- Commercial operator's licence
- Ground distribution contractor's licence
- Regulated areas for ground distribution of herbicides
- Keeping records of herbicide distribution
- Responsible ground distribution of herbicides
- Use of agricultural and veterinary chemicals
- Aerial distribution of agricultural chemicals
- Interstate and intrastate certification for moving plants and plant products
- Property identification codes (PICs)
- Authorisations for infrastructure and structures in protected areas
- Water
- Restrictions on moving plant material, soil and related equipment
- Crop growing
- Livestock
- Land management for livestock farms
- Movement of livestock
- Legal requirements when transporting animals
- Cattle welfare and transport
- Moving sheep
- Moving pigs
- Moving designated birds
- Mustering or travelling stock permits for protected areas
- Stock routes
- Livestock standstill
- Transporting livestock between cattle tick zones
- Cattle tick zones in Queensland
- Moving high-risk livestock (cattle, buffalo/bison and deer)
- Moving low-risk livestock (horses, camels, goats, sheep, llamas, vicunas, guanacos and alpacas)
- Accredited certifiers for cattle tick
- Cattle tick infestations in the tick free zone
- Cattle tick surveillance program
- How to identify cattle tick
- Animal welfare during transport
- Moving camels, alpacas and llamas
- Moving goats
- Moving deer
- Moving bees and hives
- Moving live aquatic animals
- Animal welfare
- Overview of animal welfare codes of practice
- Animal welfare complaints in Queensland
- Animal welfare laws in Queensland
- The Animal Care and Protection Act
- Animals covered by the Animal Care and Protection Act
- Enforcing the Animal Care and Protection Act
- Cruelty, duty of care and abandoning animals
- Prohibited events, surgeries and traps
- Laws on baits, blooding or coursing and animals injuring other animals
- Other animal welfare laws and exemptions
- Laws relating to dogs
- Dog breeder registration
- Animal welfare in natural disasters
- Duty of care for animals
- Exhibiting animals
- About the feral livestock code
- About the animals at saleyards code
- Using animals in science
- Using animals for scientific purposes
- Activities regarded as scientific purposes for the use of animals
- Registering as a user of animals for scientific purposes
- Public access to the register of persons registered to use animals for scientific purposes
- Surrender, suspension or cancellation of registration
- The 3Rs: replacement, reduction and refinement
- Alternative to animal use for scientific purposes
- Responsibility of investigators
- The role of the animal ethics committee
- Establishing or accessing an animal ethics committee
- Roles and responsibilities of animal ethics committees
- Terms of reference and operating procedures for animal ethics committees
- Training for members of animal ethics committees
- Writing a proposal for an animal ethics committee
- Department of Agriculture and Fisheries Animal Ethics Committee
- Activities requiring approval from an animal ethics committee
- Using dead animals for scientific purposes
- Animal observation activities
- Microchipping, pit tagging or tracking injured wildlife using collars for release back into the wild
- Routine husbandry procedures
- Agricultural extension work practices and training of veterinary science, veterinary nursing and animal technology students
- Displaying and demonstrating animals
- Using animals for disease surveillance
- Banding birds or bats
- Using animals for scientific purposes
- Cattle welfare and transport
- Sheep health and welfare
- Sheep health and disease prevention
- Lambing sickness and milk fever in ewes
- Supplementary feeding for sheep
- Nutritional needs of sheep
- Assessing pasture quantity and quality for sheep
- Before starting a supplementary feeding program for sheep
- Cottonseed supplementation for sheep
- Feeding grain to sheep
- Dry licks and urea supplementation for sheep
- Fortified molasses supplements for sheep
- Using hay for supplementary feeding for sheep
- Managing sheep in drought
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- Step 1: Write a vision statement for your business
- Step 2: Develop a strategy for service quality
- Step 3: Understand your customers' needs
- Step 4: Hire staff that provide quality service
- Step 5: Implement systems and standards for service quality
- Step 6: Measure and manage service quality
- Step 7: Recognise and reward service quality
- Step 8: Review and revise service quality
- Step 9: Service quality checklist
- Tourism Pathways
- Operating in a national park, recreation area or forest
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- Incident report form for national parks, recreation areas and forests
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- Big Marketing Guide for tourism operators
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- Liquor and gaming
- Liquor
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- Liquor and wine licence and permit applications
- Types of liquor and wine licences
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- Liquor fines and penalties for non-compliance
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- Signage that licensed venues must display by law
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- Under 18 and false ID signage for licensed venues
- Penalties for late payment of liquor licence fees
- Interviews for compliance investigations
- Liquor guidelines
- Guideline 01: Register of licences and permits
- Guideline 07: Fit and proper or suitable person
- Guideline 08: Definition of 'regular basis'
- Guideline 09: Advertising (display of notice)
- Guideline 10: Conduct of other business
- Guideline 11: Under-age events and all ages events
- Guideline 12: Advertising packages including a meal or accommodation and alcoholic beverages
- Guideline 14: Particulars to be displayed on licensed premises
- Guideline 16: Control of entertainment noise
- Guideline 20: Wine licence trading hours on special days
- Guideline 23: Food courts
- Guideline 26: Standard of premises - toilets
- Guideline 29: Requirements for application for satellite cellar door
- Guideline 31: Gratuitous supply of liquor
- Guideline 32: Community liquor permits and commercial public event permits (approvals for high risk public events)
- Guideline 33: High risk community and commercial public events
- Guideline 34: Satellite cellar doors
- Guideline 35: Licensed areas
- Guideline 36: Relocation of detached bottle shops
- Guideline 37: Sale of liquor from premises that also sell petrol
- Guideline 38: Community impact statement
- Guideline 39: 'Other premises' for community club licences
- Guideline 40: Applications to alter, rebuild, change or increase the area of the licensed premises
- Guideline 41: Sale of complementary goods at bottle shops and liquor barns
- Guideline 42: Risk-assessed management plan (RAMP)
- Guideline 43: Approved managers
- Guideline 46: Demonstrated community need for pre-10am trading
- Guideline 48: Allowable absences
- Guideline 49: Use of car park
- Guideline 50: Acoustic consultants
- Guideline 52: Bar licences
- Guideline 55: Commercial other (subsidiary on-premises) licence - café
- Guideline 56: Payment of annual liquor licence fees by instalments
- Guideline 57: Detached bottle shops further than 10km from main hotel premises
- Guideline 58: Unduly intoxicated
- Guideline 59: Declaration of licensed premises (or part of) as 'not regulated for ID scanning'
- Guideline 60: Unacceptable liquor practices and promotions in licensed venues
- Guideline 61: Commercial kitchen
- Guideline 62: Function room
- Guideline 64: Privacy obligations for establishing and operating identification scanning systems
- Liquor and gaming training
- Online refresher courses
- Licensed venue management and compliance training
- Responsible management of licensed venues (RMLV) training
- Complying with liquor and gaming legislation refresher courses
- Complying with CCTV and crowd controller requirements for licensed venues
- Complying with CCTV legislation for licensed venues
- Complying with legislation for maintaining CCTV equipment
- Best practice standards for CCTV
- Complying with crowd controller requirements for licensed venues
- Penalties for not complying with CCTV and crowd controller requirements
- Quiz: Complying with CCTV and crowd controller requirements for licensed venues
- Complying with noise requirements for licensed venues
- Compliance inspections for licensed venues
- Complying with CCTV and crowd controller requirements for licensed venues
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- Minors and the responsible service of alcohol
- Checking identification and responsible service of alcohol
- Unduly intoxicated patrons and the responsible service of alcohol
- Definition of 'unduly intoxicated' for the responsible service of alcohol
- Signs that a person is unduly intoxicated
- Penalties for allowing unduly intoxicated patrons to obtain or consume alcohol
- Preventing patrons from becoming unduly intoxicated
- Refusing service to unduly intoxicated patrons
- Responsible service of alcohol marshals
- Quiz: Unduly intoxicated patrons and the responsible service of alcohol
- Disorderly conduct and the responsible service of alcohol
- Promotions and practices for the responsible service of alcohol
- Running acceptable practices and promotions involving alcohol at licensed venues
- Illegal and unacceptable promotions and practices at licensed venues
- Advertising alcohol prices and deals outside of licensed venues
- Penalties for illegal or unacceptable liquor practices, promotions and advertising
- Quiz: Promotions and practices for responsible service of alcohol
- Mystery shopper program: RSA practices
- Behind the bar RSA training videos
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- Complying with liquor and gaming legislation refresher courses
- Liquor awareness campaigns
- Subscribe to the Responsible Service newsletter
- Liquor Act and Wine Industry Act definitions
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- Overview of recent changes to the Liquor Act for licensees
- Safe night precincts
- Liquor and wine licensing
- Overview of recent changes to the Liquor Act for licensees
- Gaming
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- Compliance checklist for liquor and gaming licensees
- Gambling awareness campaigns
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- Gaming guidelines
- Electronic gaming machines
- Electronic gaming machines: licensing
- Gaming machine licences: new applications and changes to existing licences
- Service contractor-supplier licence
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- Transfer of gaming machine entitlements between clubs
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- Electronic gaming machines: compliance for licensees
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- QCOM 3 for electronic gaming machines
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- Manufacturing
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- Transporting dangerous goods in Queensland
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- Placard requirements
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- Bus and coach services
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- Transporting dangerous goods in Queensland
- Defence industry support in Queensland
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- Inspections at retirement villages and penalties for non-compliance
- Residents leaving retirement villages
- Documents and contracts for those involved in retirement village operations
- Cooperating with residents of a retirement village
- Managing manufactured homes in residential parks
- Understanding manufactured homes and residential parks
- Responsibilities of the owner of a residential park
- Running a residential park
- Residential park rules
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- Buying and selling manufactured homes
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- Operating a residential service
- Security industry
- Veterinary surgeons
- Animal welfare law for veterinarians
- Regulations for veterinary surgeons
- Veterinarian guidelines and assistance for handling Hendra virus in horses
- Microchipping laws for the sale of cats and dogs
- Foot-and-mouth disease information for veterinarians
- What is foot-and-mouth disease?
- Foot-and-mouth disease overview
- Clinical signs of foot-and-mouth disease in cattle
- Clinical signs of foot-and-mouth disease in sheep and goats
- Clinical signs of foot-and-mouth disease in pigs
- Diagnosing foot-and-mouth disease
- Responding to a suspected case of foot-and-mouth disease
- Controlling foot-and-mouth disease in Australia
- Preventing foot-and-mouth disease
- Foot-and-mouth disease online training for vets
- Lead contamination in food-producing animals
- Community services
- Accreditation and funding for non-state schools
- Private employment agents in Queensland
- Running a business
- Professional and financial services
- Transfer duty
- Transfer duty self assessors
- Registering as a transfer duty self assessor
- Transfer duty forms
- Essentials for transfer duty self assessors
- Lodging transactions as a self assessor
- Transactions you must self assess
- Additional information requirements for transfer duty self assessors
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- Unpaid tax interest for transfer duty self assessors
- Obligations for transfer duty self assessors
- Top tips for transfer duty self assessors
- OSRconnect
- Calculating transfer duty for self assessors
- Interactive help for transfer duty transactions
- Additional foreign acquirer duty residential land interactive help
- Aggregated transactions (s. 30) interactive help
- Duties Act exemptions interactive help
- Change of trustee exemption (s. 117) interactive help
- Family trust exemption (s. 118) interactive help
- Superannuation fund trust exemption (s. 119) interactive help
- Unincorporated association trust exemption (s. 120) interactive help
- Security trust exemption (s. 121) interactive help
- Deceased person's estate exemption (s. 124) interactive help
- Particular vestings exemption (s. 125) interactive help
- Transfer by direction to superannuation custodian exemption (s. 130A) interactive help
- Other transfers of eligible superannuation entities exemption (s. 130B) interactive help
- Particular residences exemption (s. 151) interactive help
- Correcting a clerical error exemption (s. 152) interactive help
- De facto relationship instruments (s. 422(a)) interactive help
- De facto relationship instruments (s. 422(c)) interactive help
- Family business concession interactive help
- Family Law Act interactive help
- Section 90 Family Law Act exemption interactive help
- Section 90L Family Law Act exemption (court orders) interactive help
- Section 90L Family Law Act exemption (financial agreements) interactive help
- Section 90WA Family Law Act exemption (court orders) interactive help
- Section 90WA Family Law Act exemption (financial agreements) interactive help
- Home concession eligibility tester interactive help
- Transfer duty and first home buyer grants estimator
- Variation of a trust interactive help
- Toolkits for transfer duty self assessors
- Additional foreign acquirer duty residential land toolkit
- Aggregated transactions (s. 30) toolkit
- Business assets toolkit
- Duties Act exemption toolkits
- Change of trustee exemption (s. 117) toolkit
- Family trust exemption (s. 118) toolkit
- Superannuation fund exemption (s. 119) toolkit
- Unincorporated association trust exemption (s. 120) toolkit
- Security trust acquisition or surrender exemption (s. 121) toolkit
- Deceased person's estate exemption (s. 124) toolkit
- Particular vestings exemption (s. 125) toolkit
- Transfer by direction to superannuation custodian exemption (s. 130A) toolkit
- Other transfers of eligible superannuation entities (s. 130B) exemption toolkit
- Land Act transactions exemption (s. 136) toolkit
- Change of tenure exemption (s. 143) toolkit
- Transfers to the state exemption (s. 145) toolkit
- Debt factoring agreements exemption (s. 149) toolkit
- Particular residences exemption (s. 151) toolkit
- Correcting a clerical error (s. 152) exemption toolkit
- De facto relationship instruments exemption (s. 424) toolkit
- The state exemption (s. 426) toolkit
- Transactions under the Housing Act exemption (s. 429) toolkit
- Other Acts exemption (s. 430) toolkit
- Queensland Treasury Corporation exemption (s. 431A) toolkit
- Family business concession toolkits
- Family Law Act toolkits
- Non-dutiable transactions toolkit
- Land transaction toolkits
- Option agreements toolkit
- PEXA toolkit
- Transfers toolkits
- Water allocations toolkit
- OSRconnect
- Transfer duty transactions procedures
- Business owners and transfer duty
- Investors and transfer duty
- OSRconnect
- Transfer duty self assessors
- Insurance duty
- Titles and property
- Land searches for conveyancing
- CITEC Confirm online services
- Search police property crime reports and traffic incident reports
- Electronic court filing for law firms
- Vehicle searches for legal, insurance, banking and finance firms
- Corporate and individual searches
- Running a business
- Transfer duty
- Service industries
- Environmental codes of practice for industry
- Investing in Queensland
- Investing in Queensland's food and agribusiness industry
- Investing in Queensland mining and resources
- Investing in Queensland's tourism industry
- Investing in Queensland's renewable energy supply chain
- Investing in Queensland's other advanced manufacturing industry
- Investing in Queensland's defence industry
- Investing in Queensland's ICT and digital media industry
- Investing in Queensland's e-health industry
- Investing in Queensland's science industry
- Regional investment opportunities
- Business migration visas
- Gold Coast 2018 Commonwealth Games
- Farms, fishing and forestry
- Business Queensland Twitter
- Business Queensland Facebook
- Business Queensland YouTube
- Privacy
- Last reviewed: 25 Jul 2017
- Last updated: 02 Feb 2017
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Events
- Payroll tax: Introduction to payroll tax in Queensland 22/08/2017
- Payroll tax: Contractors (Harmonised) 22/08/2017