Gambling harm minimisation campaigns

As a gambling provider you are required under the Queensland responsible gambling code of practice and relevant legislation to provide your customers with information on how to get help for problems with gambling.

The Office of Liquor and Gaming Regulation (OLGR) works closely with Queensland's gambling industry to develop campaigns that focus on:

• early intervention and prevention
• consumer protection
• help services for people experiencing problems with gambling.

Current community awareness efforts include a problem gambling campaign called 'Gambling too much?' and the annual Queensland Responsible Gambling Awareness Week.

Harm minimisation campaigns are informed by gaming research, including the Queensland household gambling survey. This survey identifies changes in gambling behaviours, at risk demographics, and assesses impacts in the broader gambling regulatory environment at a community level.

To help you with your signage compliance obligations, OLGR provides artwork (for posters, drink coasters, brochures and takeaway help cards) for you to use free-of-charge. You can download the artwork and print these for use in your venue.

Responsible Gambling Awareness Week

Responsible Gambling Awareness Week (RGAW) is an annual event that encourages gamblers to stay within their limits and highlights the support available to people who feel gambling may have become a problem for them or someone they know.

In 2018, Responsible Gambling Awareness Week was held in Queensland from 30 July to 5 August, during which gamblers were asked to consider, 'How does your gambling stack up?'. We encourage people who gamble to complete Gambling Help Queensland's online questionnaire to assess the risk level of their gambling.

The Queensland Government supports the annual RGAW each year through:

• promotion and/or advertising
• supporting activities organised by individual government-funded Gambling Help service offices across Queensland
• encouraging the gambling industry's support and involvement.

To find out how to become involved in RGAW activities in your area, contact your local Gambling Help Queensland service. You can also subscribe to the Inside Liquor and Gaming newsletter to keep up to date with RGAW information.

About the 'Gambling too much?' campaign

Gambling providers across Queensland are currently participating in the 'Gambling too much?' campaign.

This campaign targets heavy gamblers who may be experiencing problems associated with their gambling. The campaign is also targeted at family, friends and work-colleagues of problem gamblers. It reinforces the message that while Australians love to gamble, some of us can get in over our heads.

'Gambling too much?' seeks to remove the stigma attached to problem gambling and drive behaviour change by encouraging gamblers to:

• seek counselling assistance
• explore self-help options
• self-exclude from gambling venues.

All the materials below encourage people affected by problem gambling to contact the Gambling Helpline on 1800 858 858 or visit the Gambling Help Queensland website.

Download 'Gambling too much?' campaign materials

To educate your customers, display the following 'Gambling too much?' materials in your venue.

Also consider...

• Find out about other compliance signage and other materials for gambling providers.
• Learn more about our liquor harm minimisation campaigns.