Gambling harm minimisation
Gambling harm consultations now open
We're looking for people who've been negatively impacted by gambling (either through their own gambling or someone else's). We invite you to share your knowledge and lived experience in a gambling harm consultation.
Participating in consultations could positively impact others experiencing gambling harm. Your involvement will help us develop policies and initiatives and make changes that meet people's needs.
For more information about the consultations read the frequently asked questions.
Gambling harm minimisation plan
Read the Gambling harm minimisation plan for Queensland 2021–25, which is a shared plan of action for government, industry and the community to reduce harm from gambling and support people struggling with gambling-related issues.
Gambling providers' harm prevention responsibilities
Gambling providers have a responsibility under the Queensland responsible gambling code of practice and relevant legislation to provide customers with information on how to get help if they're experiencing gambling-related harm.
The Office of Liquor and Gaming Regulation (OLGR) works closely with Queensland's gambling industry and gambling help services to develop campaigns that focus on:
- early intervention and prevention
- consumer protection
- help services for people experiencing gambling harm.
Watch the responsible service of gambling videos to see how some licensees are meeting their responsibilities to reduce gambling-related harm. The videos feature interviews with gaming staff from venues with high standards of responsible service.
Gambling Harm Awareness Week
Queensland's Gambling Harm Awareness Week (GHAW) was held in July 2025.
Every year, GHAW aims to increase awareness of gambling harm, safer gambling practices and help that's available to people affected by gambling.
Last year's theme was 'Protecting young people from gambling harm—it starts with you'. It encouraged people to start a conversation with the young people in their lives about the potential harms associated with gambling.
If you're concerned about a young person's gambling, access free information and support through Gambling Help Queensland.
Gambling harm awareness campaigns and materials
Learn about our previous gambling harm awareness campaigns.
-
The Queensland Government partnered with Queensland Rugby League and the Brisbane Heat for the Forget the bet. Enjoy the game. sports betting harm campaign. This campaign aims to help people, particularly young sports fans:
- understand the facts about sports betting and realise it can lead to serious issues
- learn about the risks and how to spot the signs that betting might be getting out of control
- develop safer gambling strategies and behaviours
- talk with others about the risks of harm from sports betting
- discover ways to stay in control of their betting
- find support if they think they're at risk of gambling harm.
Download and use these campaign resources, including a social media tile, newsletter image and A3 poster, to spread the 'Forget the bet. Enjoy the game.' message.
-
Gambling providers across Queensland support the 'When gambling took over…' campaign.
This campaign targets gamblers experiencing gambling harm and their families, friends and colleagues. It aims to:
- raise awareness of the signs of gambling harm
- reduce stigma through storytelling
- encourage gamblers to seek help.
The people featured in the campaign—Allen, Louise and David—appear in videos, telling their real life stories of gambling harm, including how they made the decision to seek help and how this decision changed their lives.
The campaign directs people to the Gambling Help Queensland website to watch these stories and get support for at-risk gamblers, their friends and family members.
To help educate your customers about the risks of gambling harm:
- display When gambling took over… signs in your venue
- order free resources online
- share social media content with your networks.
-
The Let's start yarning about gambling campaign aims to raise awareness about gambling harm in First Nations communities.
Research shows First Nations communities experience higher rates of gambling harm and lower rates of help-seeking than non-First Nations populations.
The campaign aims to start a conversation about safe and unsafe gambling behaviours, reduce stigma and encourage people to seek help.
Download and use these campaign resources, including tips and ideas on how to prevent gambling harm.
Signage and other printed materials
Gambling providers can meet their compliance obligations by downloading and displaying free posters and LCD screen graphics in their premises.
You can also:
- order free printed materials to be mailed to you
- contact your local gambling help service for copies of the posters.
Translated gambling help brochures
Queensland's culturally and linguistically diverse communities can download or order a free gambling help brochure—Give your gambling a health check—if they're seeking help for themselves or their friends and relatives. Gambling venues can also make these brochures available to their patrons.
The free brochure is published in these languages:
- English
- Arabic
- Chinese (simplified)
- Chinese (traditional)
- Japanese
- Korean
- Vietnamese
- Urdu
- Hindi
- Punjabi
- Filipino.
Order a translated brochure to be mailed to you for free.
Support services
Anyone who's worried about their own gambling, or someone else's, or is experiencing gambling harm can:
- contact the Gambling Helpline on 1800 858 858
- seek counselling assistance
- explore self-help options
- find out about self-excluding from gambling venues.
Gambling research
Gambling research helps us:
- understand the issues affecting your patrons and local community
- develop practices that minimise gambling harm in and around your venue.
Our gambling harm awareness campaigns are informed by gambling research.
The Queensland Gambling Survey 2023 measures gambling participation and the amount of gambling harm in the community. Learn more by viewing the:
You can also view the snapshots highlighting a topic from the Queensland Gambling Survey:
- sports betting
- South East Queensland regional profile
- awareness of gambling help support and help seeking options.