Excluding (or banning) people from gaming areas, products and services in licensed venues is a harm reduction measure that can help patrons reduce the risks of experiencing gambling-related harm.
Gambling-related exclusions can be:
- requested by patrons—this is known as 'self-exclusion'
- directed by gambling providers—this is known as 'venue-initiated exclusion'.
Most gambling providers (except lotteries, bingo, charities and not-for-profits) are legally responsible for actively enforcing gambling-related exclusions.
This guide explains the 2 types of gambling-related exclusions. It also provides exclusion signage to use in your licensed venue and exclusion forms to meet your compliance requirements.