Customer service and consumer laws
Learn about customer service, managing customer complaints, improving service, collecting and storing customer information, and consumer law.
Coronavirus (COVID-19): Business information, advice and assistance
- Read the Office of Fair Trading's information, advice and assistance for business owners, operators and licensees relating to issues that may arise during the COVID-19 pandemic.
- View the Australian Competition and Consumer Commission's (ACCC) latest information on the rights and obligations of businesses in response to events caused by COVID-19.
- Last reviewed: 1 Sep 2020
- Last updated: 14 Sep 2020
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If your small business supplies goods and services to Queensland Government, find out how you can benefit from the On-time Payment Policy.
Find support if your business has been affected by the impacts of coronavirus.
Find out how your business can manage the risks associated with a pandemic.
Access information about financial support and what to do after a natural disaster.
Make sure your business is prepared, so you can minimise losses, maintain business continuity and recover quickly.