Customer service and consumer laws
Learn about customer service, managing customer complaints, improving service, collecting and storing customer information, and consumer law.
Coronavirus (COVID-19): Business information, advice and assistance
- Read the Office of Fair Trading's information, advice and assistance for business owners, operators and licensees about issues that may arise during the COVID-19 pandemic.
- View the Australian Competition and Consumer Commission's (ACCC) latest information on the rights and obligations of businesses in response to events caused by COVID-19.
- Last reviewed: 5 Jul 2021
- Last updated: 5 Jul 2021
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If your small business supplies goods and services to Queensland Government, find out how you can benefit from the On-time Payment Policy.
Access information about financial support and what to do after a natural disaster.
Check our small business grants schedule for details of current and upcoming grant programs.
Find out how your business will be affected by the 2021–22 State Budget.
Develop your personalised report to find out how ready your business is for change and how you can improve your resilience.