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Customer service and consumer laws
Learn about customer service, managing customer complaints, improving service, collecting and storing customer information, and consumer law.
Coronavirus (COVID-19): Business information, advice and assistance
- Read the Office of Fair Trading's information, advice and assistance for business owners, operators and licensees relating to issues that may arise during the COVID-19 pandemic.
- View the Australian Competition and Consumer Commission's (ACCC) latest information on the rights and obligations of businesses in response to events caused by COVID-19.
- Last reviewed: 3 Feb 2021
- Last updated: 14 Sep 2020