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Customer service and consumer laws

Learn about customer service, managing customer complaints, improving service, collecting and storing customer information, and consumer law.

Coronovirus (COVID-19): Fair trading advice and assistance

Read the Office of Fair Trading's information, advice and assistance for business owners, operators and licensees relating to issues that may arise during the COVID-19 pandemic.

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Coronavirus (COVID-19) business support: 1300 654 687

General enquiries: 13 QGOV (13 74 68)