Coronavirus (COVID-19) update: Complete our 2-minute survey and tell us what information you need to help your business during COVID-19. Find assistance and support for coronavirus affected businesses and industries.

Customer service and consumer laws

Learn about customer service, managing customer complaints, improving service, collecting and storing customer information, and consumer law.

Coronovirus (COVID-19): Fair trading advice and assistance

Read the Office of Fair Trading's information, advice and assistance for business owners, operators and licensees relating to issues that may arise during the COVID-19 pandemic.


Coronavirus (COVID-19) business support: 1300 654 687

General enquiries: 13 QGOV (13 74 68)