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Keno licensing

Keno is an electronically-determined, high frequency, number-based game typically played in clubs, casinos and hotels. A player chooses a set of numbers and bets that their chosen numbers will match any of the 20 numbers randomly selected (from a group of 80 numbers) by a computer system or a ball-drawing device.

Keno licensing is regulated in Queensland by the Office of Liquor and Gaming Regulation.

Legislation

Keno operates under the following legislation:

Major licence holder

Keno (QLD) Pty Ltd is the exclusive Keno licensee in Queensland.

Licences for Keno (QLD) employees

A Keno employee licence is required by anyone employed by an organisation licensed to conduct Keno in Queensland (currently Keno (QLD) Pty Ltd) and has work duties relating to the conduct of Keno games.

Alternatively, employees of hotels and clubs are not required to hold a Keno employee licence to sell tickets or make payouts for Keno games because they are not considered employees of the major licence holder.

This licence is also required by anyone identified as a key operator for a Keno licensee. This includes anyone who either:

  • is able to exercise significant influence over the Keno licensee's operations
  • has a paid position, policy-making position, or authority over the Keno licensee's operations, who in the public interest must be a licensed Keno employee.

Find out how to apply for a Keno employee licence on the Australian Business Licence and Information Service (ABLIS).

Alternatively, you can also apply using the application for liquor and gaming individual licences online form.

Resources for Keno licensees

Compliance forms

Resource manual

Code of practice

Also consider...

Contact

General enquiries 13 QGOV (13 74 68)

  • Licence and permit enquiries

1300 072 322
OLGRlicensing@justice.qld.gov.au

  • Gaming compliance enquiries

gamingcompliance@justice.qld.gov.au

  • Liquor compliance enquiries

liquorcompliance@justice.qld.gov.au

  • Media enquiries (07) 3738 8556

OLGRMedia@justice.qld.gov.au