Keno licensing

Keno is an electronically-determined, high frequency, number-based game typically played in clubs, casinos and hotels. A player chooses a set of numbers and bets that their chosen numbers will match any of the 20 numbers randomly selected (from a group of 80 numbers) by a computer system or a ball-drawing device.

Keno licensing is regulated in Queensland by the Office of Liquor and Gaming Regulation.

Legislation

Keno operates under the following legislation:

Major licence holder

Keno (QLD) Pty Ltd is the exclusive Keno licensee in Queensland.

Licences for Keno employees

A Keno employee licence is required by anyone employed by an organisation licensed to conduct Keno in Queensland and has work duties relating to the conduct of Keno games. Venue employees who sell Keno products are not required to hold a Keno employee licence.

This licence is also required by anyone identified as a key operator for a Keno licensee. This includes anyone who:

  • is able to exercise significant influence over the Keno licensee's operations; and/or
  • has a paid position, policy-making position, or authority over the Keno licensee's operations, making it in the public interest that they be a licensed Keno employee.

Find out how to apply for a Keno employee licence on the Australian Business Licence and Information Service (ABLIS).

Alternatively, you can also apply using the application for liquor and gaming individual licences online form.

Resources for Keno licensees

Compliance forms

Resource manual

Code of practice