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Policies and guidelines for community housing providers
On 30 July 2020, the Department of Housing and Public Works (HPW) announced that a number of community housing policies would be updated.
HPWs contract management team will contact each affected organisation, and give more information on how the changes affect them.
Program specifications
- Social housing program specifications (PDF, 314KB) (Effective from 11 September 2020)
Guides
- Tenant guide—transitional housing
For providers to give to applicants when making an offer of transitional housing
Policies
- Social housing eligibility criteria (PDF, 127KB) (RTF, 309KB)
- Community housing tenancy management policy (PDF, 307KB) (Effective from 11 September 2020)
- Allocations Policy for funded social housing providers (PDF, 277KB) (Effective from 11 September 2020)
- Community housing rent policy 2013 (PDF, 306KB) (RTF, 413KB)
- Allocations policy—supportive housing program (common ground) (PDF, 219KB)
- Allowable expenditure policy (PDF, 306KB) (Effective from 11 September 2020)
Procedures
- Housing Service Centre referral mailboxes (PDF, 70KB)
Contact details to use during the referral and allocations processes - Service provider procedures (SPPR01) (PDF, 89KB) (RTF, 543KB)
Allocations procedures for affordable, long-term and transitional housing providers - Service provider procedures (SPPR02) exits from transitional housing (PDF, 59KB)
Procedures for transitional housing providers to manage tenants leaving transitional housing to move onto long-term social or private housing - Service provider procedures: transfers (SPPR03) (PDF, 84KB) (RTF, 2.4MB)
Procedures for managing the transfer of tenants - Offers of housing assistance—reasons for rejection (PDF, 35KB) (RTF, 123KB)
Valid and invalid reasons for applicants to reject an offer of housing during a transfer process - Policy procedure transfer: common ground (PDF, 141KB) (RTF, 132KB)
Procedures for managing the transfer of tenants from the Supportive Housing Program (Common Ground)
- Last reviewed: 11 Feb 2021
- Last updated: 12 Feb 2021