Types of community housing

Community housing providers are community organisations or local governments that deliver various types of housing programs, including those funded by the Queensland Government under the Housing Act 2003.

This assistance may be available to eligible individuals and families in housing need.

Read about Queensland Government funded programs that are currently available:

Under the Community Rent Scheme, registered providers deliver housing to eligible people to help them build their capacity to progress to longer-term living arrangements.

Registered providers funded under this program must comply with the Social housing program specifications as they apply to the program.

View the list of policies and guidelines that providers need to keep and implement. These must be read with the provider’s assistance agreement and the Housing Regulation 2015.

Through community-managed studio units, registered providers deliver housing to eligible people matched to their needs.

Registered providers funded under this program must comply with the Social housing program specifications as they apply to the program.

View the list of policies and guidelines that providers need to keep and implement. These must be read with the provider’s assistance agreement and the Housing Regulation 2015.

Under the Same House Different Landlord program, registered providers lease department-owned properties to deliver housing to eligible people.

The program provides intensively managed assistance based on assessable need until the household can maintain an independent tenancy.

The household can progress through different forms of housing assistance without moving to another property.

Providers under this program operate as part of the One Social Housing System and must comply with program objectives. Read the Social housing program specifications.

To achieve the program objectives, providers must only use receipts for allowable expenditure. Read the Allowable expenditure and surplus policy.

Providers must comply with obligations under the Housing Regulation 2015, including keeping and implementing the policies outlined.

View the list of policies that providers need to keep and implement. Read each one together with the Service Agreement and the Housing Regulation.

Providers must also implement the Tenancy Planning and Review policy, procedures and guidelines (which are provided to you regularly).

Any maintenance providers undertake must be done in a professional and lawful manner and should be of good quality, durable, low maintenance materials to cater for high wear and tear. Any broken items must be replaced with items of a similar standard.

Providers must hold public liability insurance for at least $10 million.

Under the Long Term Community Housing program, registered providers deliver appropriate and affordable community-managed housing to eligible people.

Registered providers funded under this program must comply with the Social housing program specifications as they apply to the program.

View the list of policies and guidelines that providers need to keep and implement. Read these together with the Service Agreement and the Housing Regulation 2015.

The Crisis Accommodation Program funds providers to help eligible people find accommodation (i.e. people who are experiencing homelessness, in crisis, at risk of homelessness, or in need of support to transition to independent living).

The Social housing program specifications apply.

Complementary support funding

If  providers receive funding under the Crisis Accommodation Program, they may also be eligible to receive complementary (additional) funding from the:

  • Australian Government
  • other Queensland Government departments
  • private sources.

If funded by a government department, the provider must:

  • actively seek approval for further funding where available from relevant authorities
  • comply with all directions and requirements of the administering authority or government department
  • continue to receive the complementary funding (if they received this funding during the term of the agreement).

If complementary funding stops during the assistance agreement term, you must notify us in writing within 5 business days.

How the funds can be used

Providers must implement the Allowable expenditure and surplus policy.

Policies

Providers must comply with obligations under the Housing Regulation 2015, including keeping and implementing a range of policies, including:

Read these together with the funding agreement, Program specifications and the Housing Regulation.

Insurance

Providers must hold public liability insurance for at least $10 million.

Contact us

For more information about:

  • types of housing assistance and eligibility—contact your nearest Housing Service Centre
  • service requirements, reviews and compliance—contact Housing and Homelessness Services on 13 QGOV (13 74 68) or your organisation’s contract manager.

Contact

Coronavirus (COVID-19) business support: 1300 654 687

General enquiries: 13 QGOV (13 74 68)