Managing tenancies

Program specifications

• Read the Social housing program specifications

Eligibility

• Social housing eligibility criteria (PDF, 127KB)
• Read about eligibility for housing

Allocations

• Practice guide—tenancy planning and review (PDF, 218KB) (RTF, 151KB)
  To use when developing a tenancy plan and subsequent reviews for tenants of transitional housing

Transfers

• Transfers checklist for providers (PDF, 863KB) (RTF, 435KB)
  Use when processing a transfer application
• Application for transfer (PDF, 797KB) (RTF, 486KB)
  For tenants to use to apply for transfers

Transfer letter templates

• Pro forma letter to approved transfer applicant (PDF, 14KB) (RTF, 100KB)
  Use to approve a transfer request from an existing tenant
• Pro forma letter to declined transfer applicant (PDF, 14KB) (RTF, 100KB)
  Use to decline a transfer request from an existing tenant
• Pro forma letter regarding a provider-initiated transfer (PDF, 14KB) (RTF, 99KB)
  Use to inform tenants of the need to transfer them from their current location

Transitional housing

• Tenant guide—transitional housing
  For providers to give to applicants when making an offer of transitional housing
• Tenancy plan for transitional housing (PDF, 808KB) (RTF, 402KB)
  Use when establishing a transitional housing tenancy plan

Notification of vacancies

• Practice guide—notification of community housing property vacancy (PDF, 266KB) (RTF, 260KB)
  To use when using the 'Notification of vacancy form' to understand how to give information to the department
• Notification of vacancy form (PDF, 744KB)
  Use to notify the department when a vacancy becomes available
• Housing register advice (PDF, 613KB) (RTF, 105KB)
  Use to inform the department of allocations to community housing or exits from transitional housing
• Guide to completing the Housing register advice form for Community housing providers (PDF, 657KB)

Rent assessment

• Community housing rent assessment tool—assessable and non-assessable income list (PDF, 307KB)
  Income considered assessable and non-assessable—for providers to use with the Community Housing Rent Policy to assess rent
• Community housing rent assessment tool—tax allowance scale (PDF, 101KB)
  Tax allowance scale that's applied to working income when providers are assessing rent

Nominations

• Nominations process (PDF, 88KB)
  Advice on the nominations process in the Allocations Policy for Funded Social Housing Providers
• Nomination form (PDF, 664KB) (RTF, 217KB)
  Use to nominate applicants to the department for transitional housing or approved long-term community housing properties. Use with Notification of vacancy form (PDF, 744KB)