Regulatory guidelines for state regulated accommodation services

Some private accommodation services' operations in Queensland are governed by legislation. A regulatory guideline gives practical guidance to help operators comply with the legislative requirements for their business.

The aim of these regulatory guidelines is to:

  • help regulated accommodation providers to self-regulate by explaining Regulatory Services' expectations about how providers can comply with legislative requirements
  • promote industry compliance and best practice improvements by clarifying legislative requirements
  • provide step-by-step guidance and examples of how a regulated operator can meet their obligations under a specific part of legislation
  • explain how and when Regulatory Services will exercise specific enforcement powers under legislation and what penalties may apply for non-compliance.

Regulatory guidelines are designed to complement existing legislation and provide certainty for operators and residents but should not be relied upon as legal or financial advice.

Retirement villages

Regulated under the Retirement Villages Act 1999.

Residential services

Regulated under the Residential Services (Accreditation) Act 2002.

Residential parks with manufactured homes

Regulated under the Manufactured Homes (Residential Parks) Act 2003.