Forms for retirement village operators

Use these forms to comply with the Retirement Villages Act 1999 (the Act) and Retirement Villages Regulation 2018.

These forms are current at as 29 September 2025.

Residents who moved in before 1 February 2019 don't need to change anything. Their residence contract and public information document are still valid.

Read about amendments to the retirement villages legislation and contact us if you have questions.

Request for a copy of an operational document

A resident or prospective resident can write to you, as the scheme operator, or use the access to retirement village operational documents form (PDF, 142KB) to request a copy of an operational document.

The Retirement Villages Regulation 2018 determines which operational documents they can request.

Any written request must state the applicant's name, whether they are a resident or a prospective resident, and allow a reasonable time for you to supply the documents (at least 7 days after the request is given).

You may not request a fee to access these documents.

You must comply with the request to access documents, except where within 30 days, they complied with another request by the person to inspect or copy the same operational document and there have been no material changes to the document since they complied with the other request.

You cannot give any personal information about another person.

Retirement village forms

Note: Form 12 is a new form specifically for a change of scheme operator and is effective from 1 February 2024.

  • Retirement village form 4 – Prospective costs document (DOCX, 243KB)
    Complete this document to give new and prospective residents details about a specific unit in a retirement village, including:
    • the costs of entering the retirement village
    • the ongoing costs of living in the retirement village
    • the estimated costs when a resident leaves the retirement village
    • an estimated exit entitlement that a resident may receive when leaving the retirement village.
    Also see the instructions and notes (PDF, 645KB) for assistance when completing this form.
  • Retirement village form 9 – Redevelopment plan (DOCX, 245KB)
    Use this form when you propose to redevelop a retirement village in situations where the village will continue to operate throughout the process (a running redevelopment). The redevelopment plan can be approved by residents, or the chief executive where agreement cannot be reached.