Problem gambling and how to help
Already completed your Responsible Service of Gaming (RSG) training but need a quick refresher?
This guide allows you to check and consolidate your knowledge. It covers:
- identifying problem gambling
- Customer Liaison Officers (CLOs)
- helping someone with a gambling-related problem
- providing problem gambling support information.
Once you've refreshed your knowledge, take our quiz to see how much you've remembered.
Note: This guide is designed to help gaming staff revise their knowledge about the responsible service of gambling. It does not replace RSG training or certification.
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