Gambling harm and how to help refresher course

If you've already completed your Responsible Service of Gambling (RSG) training, this course will help refresh your knowledge about:

  • how to identify gambling harm and help someone who is (or might be) at risk
  • customer liaison officers (CLOs) who can help with safer gambling
  • providing gambling support information.

Once you've read the information, take the quiz to see how much you remember.

This course is designed to help gaming staff refresh their knowledge about key elements of RSG training. It doesn't replace RSG training and certification.