Submit an online noise complaint diary

Licensees must ensure the noise coming from their premises is reasonable and meets the noise limit condition of their liquor licence. This includes noise from:

  • entertainment
  • patrons
  • some types of mechanical noise related to the operation of the premises.

The Office of Liquor and Gaming Regulation (OLGR) doesn't investigate every complaint it receives about problem noise. We assess a number of factors to decide whether to investigate the matter or if another response is more appropriate. Receiving detailed information from you will help with our assessment.

When to use this form

Use this form to notify OLGR about noise from a licensed venue that's an ongoing problem.

We need as much detail as possible, so we can focus our inspections. The longer you record the information, the greater chance we have of identifying any patterns or trends.

If your complaint is about a one-off noise-related incident, complete the general online complaint form.

Before completing this form

Make sure you:

Other ways to make a noise complaint

If you prefer, you can download and complete the noise diary, and then either:

Complaints about other issues

If your complaint is about something else that OLGR deals with, complete the general online complaints form.

The Queensland Government manages your privacy and personal information in line with the Information Privacy Act 2009.

Contact

General enquiries 13 QGOV (13 74 68)

  • Licence and permit enquiries

1300 072 322
OLGRlicensing@justice.qld.gov.au

  • Gaming compliance enquiries

gamingcompliance@justice.qld.gov.au

  • Liquor compliance enquiries

liquorcompliance@justice.qld.gov.au

  • Media enquiries (07) 3738 8622

LGFTmedia@justice.qld.gov.au