Submit an online noise complaint diary

Licensees must ensure the noise coming from their premises is reasonable and meets the noise limit condition of their liquor licence. This includes noise from:

  • entertainment
  • patrons
  • some types of mechanical noise related to the operation of the premises.

The Office of Liquor and Gaming Regulation (OLGR) doesn't investigate every complaint it receives about problem noise. We assess a number of factors to decide whether to investigate the matter or if another response is more appropriate. Receiving detailed information from you will help with our assessment.

When to use this form

Use this form to notify OLGR about noise from a licensed venue that's an ongoing problem.

We need as much detail as possible, so we can focus our inspections. The longer you record the information, the greater chance we have of identifying any patterns or trends.

Note: If your complaint is about a one-off noise-related incident, complete the general online complaint form.

Before completing this form

Make sure you:

Other ways to make a noise complaint

If you prefer, you can download and complete the noise diary, and then either:

Complaints about other issues

If your complaint is about something else that OLGR deals with, complete the general online complaints form.

Privacy statement

The Department of Justice and Attorney-General, Liquor, Gaming and Fair Trading (we/us) is collecting your personal information to make enquiries into or investigate your complaint. This may require us to disclose the substance of your complaint to the relevant venue. Your personal information won't be used or disclosed unless authorised or required under a law. We will manage your personal information in accordance with the Information Privacy Act 2009 and relevant Queensland Liquor and Gaming legislation.