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Complaints about liquor and gaming venues

Submit an online complaint about a liquor and gaming venue

Use this form to submit an online complaint about a liquor and gaming venue in Queensland.

Make sure you:

have read the information about making a complaint about liquor and gaming venues
understand what issues the Office of Liquor and Gaming (OLGR) can investigate and the assessment process
have prepared any supporting evidence
have contacted the licensee or venue manager to try to resolve the matter with them directly.

If your complaint is about ongoing noise, you can submit either an online noise complaint diary or download a noise complaint diary instead of completing this form.

The Queensland Government manages your privacy and personal information in line with the Information Privacy Act 2009.

All questions must be answered unless marked optional.

Complaint topic Choose 1 or more.

If you have an objection to a venue-imposed ban, contact the venue directly to discuss the matter with the licensee or venue manager.

If your complaint is about noise, you can submit either an online noise complaint diary or download a noise complaint diary instead of completing this form.

Title (optional)

First name

Last name

Phone number (phone or mobile number with no spaces)

Email address

Confirm email address

Your address (required for noise complaints)

Do you want OLGR to contact you about this complaint?

Preferred contact method

Acknowledgement

I have clearly identified my concerns and included as much relevant information as I can.
I have provided details in relation to the venue, person, organisation or other entity that I am complaining about.
The information I have provided is a true and correct account.