Business Concierge
The Queensland Government Business Concierge connects small and family business owners with the right information on programs and services to support their unique situation.
Speak to a representative servicing your region—we have representatives available across Queensland ready to assist.
Local representatives
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Our representatives support businesses from the Cassowary Coast to the Torres Strait.
General support
Melissa Fox is your contact point for the Business Concierge in Far North Queensland, and is based in Cairns.
- Phone: 0436 627 464
- Email: FNQConcierge@desbt.qld.gov.au
Business resilience
Sandra Henrich is your contact for business resilience in Far North Queensland. Based in Cairns, Sandra can support your business in strengthening resilience before, during and after natural disasters. Sandra serves as the Principal Officer for the Business Resilience Partnership Program in Far North Queensland.
- Phone: 0499 814 928
- Email: sandra.henrich@desbt.qld.gov.au
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Gerard Millican is your contact for the Business Concierge in North Queensland. Based in Townsville, Gerard supports businesses from Townsville and Charters Towers to Mount Isa and Burketown.
- Phone: 0427 733 099
- Email: NQConcierge@desbt.qld.gov.au
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Cassandra Wigginton is your contact for the Business Concierge in Central Queensland. Based in Rockhampton, Cassie supports businesses in Mackay, Gladstone and Rockhampton to Emerald, Longreach and Birdsville.
- Phone: 0427 690 354
- Email: CQConcierge@desbt.qld.gov.au
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Emma Wagner is your contact for the Business Concierge for the Darling Downs and South West of Queensland. Based in Toowoomba, Emma supports businesses from Toowoomba to Roma to Charleville.
- Phone: 0474 312 078
- Email: DDSWConcierge@desbt.qld.gov.au
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Joe Proctor is your contact for the Business Concierge for the North Coast of Queensland. Based in Gympie, Joe supports businesses from Wide Bay Burnett, Gympie, Sunshine Coast, Noosa, Fraser Coast and Moreton Bay.
- Phone: 0448 753 807
- Email: NCConcierge@desbt.qld.gov.au
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General support
Glenn Ayrton is your contact for the Business Concierge for the South East region. Based on the Gold Coast, Glenn supports businesses in Logan, Redland, Gold Coast and Scenic Rim.
- Phone: 0478 405 423
- Email: SEConcierge@desbt.qld.gov.au
Business resilience
Deb Drennan is your contact for business resilience in the South East region. Based on the Gold Coast, Deb supports businesses in Logan, Gold Coast and Scenic Rim. Deb can help your business in strengthening resilience before, during and after natural disasters. Deb is the Principal Officer for the Business Resilience Partnership Program in the South East Region.
- Phone: 0475 811 249
- Email: deb.drennan@desbt.qld.gov.au
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Our contact for the Business Concierge in the Brisbane metropolitan area is currently under recruitment. When they start, they will support businesses in Brisbane and Ipswich. In the meantime, contact us at MetroConcierge@desbt.qld.gov.au.
Not sure which region you fit into?
Fill out our contact request form and we will refer you to the staff member best placed to support you.
Contact us
For more information on the Business Concierge contact us on 13 QGOV (13 74 68) or business@desbt.qld.gov.au.
Interpreter services
If you need an interpreter, phone 1800 512 451.