Business Concierge

The Queensland Government Business Concierge connects small and family business owners with the right information on programs and services to support their unique situation.

Speak to a representative servicing your region—we have representatives available across Queensland ready to assist.

Local representatives

  • Our representatives support businesses from the Cassowary Coast to the Torres Strait.

    General support

    Melissa Fox is your contact point for the Business Concierge in Far North Queensland, and is based in Cairns.

    Business resilience

    Sandra Henrich is your contact for business resilience in Far North Queensland. Based in Cairns, Sandra can support your business in strengthening resilience before, during and after natural disasters. Sandra serves as the Principal Officer for the Business Resilience Partnership Program in Far North Queensland.

  • Gerard Millican is your contact for the Business Concierge in North Queensland. Based in Townsville, Gerard supports businesses from Townsville and Charters Towers to Mount Isa and Burketown.

  • Cassandra Wigginton is your contact for the Business Concierge in Central Queensland. Based in Rockhampton, Cassie supports businesses in Mackay, Gladstone and Rockhampton to Emerald, Longreach and Birdsville.

  • Emma Wagner is your contact for the Business Concierge for the Darling Downs and South West of Queensland. Based in Toowoomba, Emma supports businesses from Toowoomba to Roma to Charleville.

  • Joe Proctor is your contact for the Business Concierge for the North Coast of Queensland. Based in Gympie, Joe supports businesses from Wide Bay Burnett, Gympie, Sunshine Coast, Noosa, Fraser Coast and Moreton Bay.

  • General support

    Glenn Ayrton is your contact for the Business Concierge for the South East region. Based on the Gold Coast, Glenn supports businesses in Logan, Redland, Gold Coast and Scenic Rim.

    Business resilience

    Deb Drennan is your contact for business resilience in the South East region. Based on the Gold Coast, Deb supports businesses in Logan, Gold Coast and Scenic Rim. Deb can help your business in strengthening resilience before, during and after natural disasters. Deb is the Principal Officer for the Business Resilience Partnership Program in the South East Region.

  • Our contact for the Business Concierge in the Brisbane metropolitan area is currently under recruitment. When they start, they will support businesses in Brisbane and Ipswich. In the meantime, contact us at MetroConcierge@desbt.qld.gov.au.

Not sure which region you fit into?

Fill out our contact request form and we will refer you to the staff member best placed to support you.

Contact us

For more information on the Business Concierge contact us on 13 QGOV (13 74 68) or business@desbt.qld.gov.au.

Interpreter services

If you need an interpreter, phone 1800 512 451.