Business Assist
The Queensland Government Business Assist connects small and family business owners with the right information on programs and services to support their unique situation.
Speak to the local representative servicing your region—they are ready to assist.
Local representatives
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Melissa Fox is your Small Business Assistance Officer in Far North Queensland. Based in Cairns, Melissa supports businesses from the Cassowary Coast to the Torres Strait.
- Phone: 0436 627 464
- Email: FNQConcierge@desbt.qld.gov.au
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Gerard Millican is your Small Business Assistance Officer in North Queensland. Based in Townsville, Gerard supports businesses from Townsville and Charters Towers to Mount Isa and Burketown.
- Phone: 0427 733 099
- Email: NQConcierge@desbt.qld.gov.au
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Stefanie Hurley is your Small Business Assistance Officer in Central Queensland. Stefanie supports businesses in Mackay, Gladstone and Rockhampton to Emerald, Longreach and Birdsville.
- Phone: 0427 690 354
- Email: CQConcierge@desbt.qld.gov.au
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Emma Wagner is your Small Business Assistance Officer for the Darling Downs and South West of Queensland. Based in Toowoomba, Emma supports businesses from Toowoomba to Roma to Charleville.
- Phone: 0474 312 078
- Email: DDSWConcierge@desbt.qld.gov.au
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Joe Proctor is your Small Business Assistance Officer for the North Coast of Queensland. Based in Gympie, Joe supports businesses from Wide Bay Burnett, Gympie, Sunshine Coast, Noosa, Fraser Coast and Moreton Bay.
- Phone: 0448 753 807
- Email: NCConcierge@desbt.qld.gov.au
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General support
Glenn Ayrton is your Small Business Assistance Officer for the South East region. Based on the Gold Coast, Glenn supports businesses in Logan, Redland, Gold Coast and Scenic Rim.
- Phone: 0478 405 423
- Email: SEConcierge@desbt.qld.gov.au
Business resilience
Deb Drennan is your contact for business resilience in the South East region. Based on the Gold Coast, Deb supports businesses in Logan, Gold Coast and Scenic Rim. Deb can help your business in strengthening resilience before, during and after natural disasters. Deb is the Principal Officer for the Business Resilience Partnership Program in the South East Region.
- Phone: 0475 811 249
- Email: deb.drennan@desbt.qld.gov.au
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Melissa Cronk is your Small Business Assistance Officer for the Metropolitan region of Queensland. Based in Ipswich, Melissa supports businesses in Brisbane and Ipswich.
- Phone: 0439 116 598
- Email: MetroConcierge@desbt.qld.gov.au
Not sure which region you fit into?
Fill out our contact request form and we will refer you to the staff member best placed to support you.
Contact us
For more information on Business Assist, contact us on 13 QGOV (13 74 68) or business@desbt.qld.gov.au.
Interpreter services
If you need an interpreter, phone 1800 512 451.