Work health and safety for Building and Asset Services

We are committed to Zero Harm at Work.

This means the work of contractors, approved subcontractors and all workers doesn't risk the health and safety of employees, customers and the public.

All contractors and subcontractors must comply with all current work health and safety (WHS) legislation when providing works and services for Building and Asset Services (BAS).

WHS induction

Contractors, including approved subcontractors and their workers, must complete the BAS work health and safety (WHS) induction before starting work on a BAS site.

Under the Work Health and Safety Act 2011, a person is a worker if they carry out work in any capacity for someone conducting a business or undertaking, including as an employee of a contractor or subcontractor.

Completing the induction

You can complete the induction at any time after your successful BAS registration or subcontractor approval.

The induction takes about 30 minutes and involves a short assessment.

To start the induction:

  1. visit our training portal
  2. type in the username: hpwcontractor
  3. type in the password: induction

Induction certificate

You receive a certificate after successfully completing a short assessment.

You must sign and detach the bottom section of the certificate, and ensure you can access it easily via either your mobile device or hard copy when you work onsite.

You must show the certificate, or a photo of the certificate, when requested.

A BAS representative may ask to see the induction certificate during onsite inspections. Any employee who doesn't have a current BAS induction certificate must stop work.

The BAS representative will work with the contractor to correct the non-compliance before work can start again.

Renewing induction certificate

You need to renew your induction certificate every 2 years.

If any incidents or non-conformances are raised against you or your employer in this time, we may ask you and/or your workers to complete the induction again.

White card

At the end of the induction, you're asked to provide a white card number. If you don't need a white card for your line of work, just type NA (for 'not applicable').

Note: You need to complete this induction even if you have a white card. A white card is the construction industry induction card. The BAS WHS induction is only for BAS-registered contractors and their workers.

Working across multiple BAS regions

At the end of the induction, you're asked to select one region. If you work in multiple regions, you don't need to complete the induction multiple times. Select the region where your main office is located and this will be valid for work throughout the state.

Australian Business Number (ABN)

If you're an employee and don't have an ABN, type in the ABN for the company you work for.

Working with asbestos

You must follow strict work health and safety requirements when working with asbestos and asbestos-containing materials.

As a minimum, contractors, including approved subcontractors and their workers, need to comply with the asbestos legislative and licensing/certification requirements outlined by Workplace Health and Safety Queensland (WHSQ).

Incidents and hazards

Contractors, including approved subcontractors and their workers, have a responsibility to report all WHS incidents, including injuries and hazards, to the nominated BAS representative.

If it is a notifiable incident, as defined by the Work Health and Safety Regulation 2011, you must report to the nominated BAS representative and the relevant authority as soon as you become aware of the incident.

These authorities include:


General enquiries 13 QGOV (13 74 68)