About the state regulatory system for community housing
The Queensland State Regulatory System for Community Housing (QSRSCH) is the Queensland system for registering, monitoring and regulating local government and prescribed state providers of community housing, including Indigenous councils.
All local governments funded under the Housing Act 2003 to provide community housing in Queensland must be registered under the QSRSCH to continue their funding relationship.
This ensures that local government providers meet national service standards and are held to the same industry-based performance outcomes as nationally registered providers.
The QSRSCH regulates local governments, while the National Regulatory System for Community Housing (NRSCH) regulates non-government organisations.
Regulation of the QSRSCH
The QSRSCH is administered by the Queensland Registrar, and aligns itself with:
- applicable code provisions of the NRSCH
- requirements of Queensland's Housing Act 2003.
State providers of community housing need to comply with the conditions of registration, including reporting performance outcomes. These guides will help you understand your responsibilities and meet reporting requirements:
- Compliance guide for state providers (PDF, 372KB)
- Enforcement guidelines (PDF, 493KB)
- Guide to navigating CHRIS (PDF, 1.4MB)
- Guide to completing your CHAPR (PDF, 331KB)
- Guide to completing your return (PDF, 493KB)
- Metrics information guide (PDF, 345KB)
CHRIS – online regulatory system
The Community Housing Regulatory Information System (CHRIS) has now replaced the Queensland Regulatory Information Community Housing (QRICH).
All registration and compliance activities are processed through this online portal.
You will receive login details, electronic training and support materials before you use CHRIS.
Read the Guide to navigating CHRIS (PDF, 1.4MB)
Watch the training video about using CHRIS.
Registration transition period
The complexities around councils and other providers seeking to exit funding agreements resulted in multiple extensions to the transition period.
All extensions have now passed.
All local government and local Indigenous council providers that want to continue delivering services in Queensland's funded housing and homelessness assistance system should now be registered.
Read more about meeting registration requirements.
Maintaining quality service delivery
State-based registration is designed to ensure a high standard of service delivery by registered community housing providers.
We only give funding for social housing services to registered providers as per the Housing Act.
Email QLDHousingRegistrar@chde.qld.gov.au for more information and assistance.
- Last reviewed: 2 Jun 2020
- Last updated: 21 Dec 2022