Disaster support services for your business
Financial help
Grants, payments and financial help for businesses after a natural disaster.
North Queensland flood outreach program for business
Visit our temporary outreach locations to connect with business experts about how we can help your business recover.
Staff at the centres can help you understand the financial assistance and services available for your business. You can also connect with small business financial counsellors and business wellness coaches.
Location | Date | Address |
---|---|---|
Cardwell |
Monday 17 February, 11.30am–2pm Friday 21 February, 10am–2pm |
Cardwell Community Hall Cnr Brasenose and Gregory Streets Cardwell |
Ingham |
Tuesday 18 February, 10am–2pm Thursday 20 February, 10am–2pm |
Ingham Tafe 74 Townsville Road Ingham |
Townsville |
Tuesday 18 February, 10am–2pm Wednesday 19 February, 10am–2pm |
Smart Precinct North Queensland 143 Walker Street Townsville |
Giru |
Wednesday 19 February, 10am–2pm Friday 21 February, 10am–2pm |
Giru QCWA Hall 9 Carey Street Giru |
Employer assistance
- Find advice on pay and leave entitlements for you and your employees during natural disasters and emergencies from the Fair Work Ombudsman.
- Contact the Employer Assistance Line on 1300 731 988 for advice on managing staff during difficult times (operated by Business Chamber Queensland).
Help with rebuilding
- Work with licensed contractors:
- Find an electrician from the Master Electricians Association for electrical safety tests.
- Find a plumber from the Master Plumbers' Association.
- South East Queensland rainfall and flooding register lists licensed contractors working in your local area who can help with clean-up or repairs.
- Read more about cleaning up and demolition work after natural disasters.
- Be aware of scams and dodgy traders relating to natural disasters.
Insurance claims
- Get help with insurance claims after a disaster.
Financial counsellors
- Rural financial counsellors help farmers, fishing enterprises, forestry growers, harvesters, and small related businesses experiencing financial challenges in their business.
- Small business financial counsellors provide free financial counselling support to business owners who are experiencing or are at risk of financial hardship.
- Small Business Debt Helpline provides businesses with free, independent and confidential advice on your finances.
Mental health and wellbeing support
- Learn about health and wellbeing services for primary producers.
- Learn about mental health and wellbeing services for business.
- Contact a small business wellness coach for help with unique and personal business challenges, needs and opportunities.
- Learn about personal and mental health support during and after a disaster.
Lost or damaged documents
- Document replacement services may be free to people who live in a declared disaster area.
- The Office of Fair Trading (OFT) will help replace lost, damaged or destroyed documents for:
- industries (licensed by OFT)
- charities and not-for-profits (registered by OFT).
- Read the State Library of Queensland’s advice about salvaging printed records after a disaster.