Types of licences for gaming employees

In Queensland's gaming industry, you need a licence to work as a:

  • gaming nominee
  • gaming repairer
  • key monitoring employee
  • wagering key person
  • Keno employee
  • lottery key person
  • casino employee licence
  • casino key employee licence.

If you want to perform gaming duties in a club or hotel, you also need to complete a responsible service of gambling (RSG) course through a Registered Training Organisation (RTO).

Gaming nominee

Apply for a gaming nominee licence if you've been appointed by the licensee to perform in a managerial role at a club or hotel. You'll be responsible for the conduct of gaming onsite.

Gaming repairer

Apply for a gaming repairer licence if you've been employed by a service contractor or licensed monitoring operator (LMO) to authorise the installation and repair of gaming machines in clubs and hotels in Queensland.

Key monitoring employee

Apply for a key monitoring employee licence if you're employed by a LMO and you:

  • occupy or act in a managerial position or carry out managerial functions in relation to monitoring gaming operations
  • are in a position to affect or significantly influence operations
  • occupy or act in a position designated as a key position in the operator's approved control system.

Wagering key person

Apply for a wagering key person licence if you're a key employee of an authority operator and you:

  • occupy or act in a managerial position or carry out managerial functions in relation to any operations conducted under the relevant wagering authority
  • are in a position to affect or significantly influence any operations
  • occupy or act in a position designated as a key position in the authority operator's approved control system.

Keno employee

Apply for a Keno employee licence if you're employed by a Keno licensee in Queensland. Venue staff who sell Keno products are not required to hold a Keno employee licence.

Lottery key person

Apply for a lottery key person licence if you:

  • occupy or act in a managerial position or carry out managerial functions in relation to the primary licensee's operations
  • are in a position to affect or significantly influence the operations conducted under the primary licence
  • occupy or act in a position designated as a key position in the lottery operator's control system.

Casino employee and casino key employee licences

To apply for the following licences you must be engaged by a casino operator:

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