Renew, change or replace your gas work licence or authorisation

RSHQ Portal now live

The new RSHQ Portal, live from 3 February 2026, is the simpler, faster, cheaper way to apply for a gas work licence or authorisation, and issue compliance certificates, defect notices, and inspection certificates.

From 3 February 2026, applications for new, renewed, upgraded, and replacement gas work licences or authorisations must be made via the RSHQ Portal.

Note: If your gas work authorisation has already expired, or gas work licence expired more than 12 months ago, you'll be required to apply for a new licence or authorisation via the RHSQ Portal.

The exceptions are if you are applying for a gas work authorisation: major project (GWA – MP), or a hydrocarbon refrigerant licence (GWL – HCR). Contact the Petroleum and Gas Inspectorate Licensing Team to make arrangements.

Unless you have previously provided them, individual applicants will need to provide a:

  • digital photograph for use on your licence (taken in the last 6 months that meets the Australian passport photo guidelines)
  • copy of your driver's licence (or photo identification card).

Change details on your licence or authorisation

If your details have changed, you can now update these yourself in your RSHQ Portal account within 20 business days of the change.

View RSHQ Portal training and support resources, including help guides, frequently asked questions and short videos.

Change limits or conditions on your licence or authorisation

If you want to change a limit or condition on your gas work licence or authorisation you'll need to apply for an upgrade to your licence or authorisation via the RSHQ Portal and ensure you meet the relevant requirements before lodging your application:

  • To change to a different type of licence or authorisation, refer to the current requirements and follow the instructions.
  • To change or remove a condition on a current licence or authorisation (such as a condition restricting you to working only on NG or LPG), email gaslicence@rshq.qld.gov.au to find out what is required for your particular circumstances.

For example, you may have been given a licence under mutual recognition and have a condition restricting you to working only on gas devices for which the fuel gas is natural gas. In order to remove that restriction, you will need to complete the relevant required units of competency listed in the requirements at a registered training organisation (RTO).

Return a gas work licence or authorisation

If your licence or authorisation has been cancelled, suspended or surrendered, you must return your card or certificate to the Licensing and Authorisation Unit:

Licensing and Authorisation Unit
Petroleum and Gas Inspectorate
GPO Box 1321
BRISBANE  QLD  4001