Accessible tourism

One in 5 Australians have a disability. Making your tourism business accessible is not only the right thing to do, it makes good business sense.

Tourism Australia defines accessible tourism as the ongoing endeavour to ensure tourist destinations, products and services are accessible to all people regardless of their physical limitations, disability, or age.

People with access requirements include:

  • those with young children in prams
  • seniors with mobility requirements
  • people with hearing, vision or sensory impairments
  • people with permanent or temporary disabilities.

Access requirements may include physical/mobility, vision and/or cognitive.

Our checklists, learning videos and podcasts can help you make sure everyone can take part in your tourism experience.

Online learning videos

The accessible tourism online learning videos cover a range of topics so you can feel confident in welcoming guests with a range of access requirements into your business.


Igniting accessible experiences

This 6 episode podcast series is designed to help you make your tourism services more accessible and inclusive. Hosts Ben Pettingill and Bridie McKim talk with people with disability and tourism operators to uncover insights from both perspectives, shedding light on the experience of accessing and providing accessible tourism.

Episodes and playlists are available on Spotify and Apple.

Accessed That

Accessed That explores what it's like to travel as a person with a disability through this 11-episode podcast series. Hosts Oliver Hunter, a comedian with Cerebral Palsy, and Paralympic swimmer Karni Liddell, chat to travel lovers about their experience navigating the world, hearing the highs, the lows and the low down from the people who have been there, accessed that.


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