Queensland gas legislation

Gas Supply Act 2003

The Gas Supply Act 2003 and Gas Supply Regulation 2007 regulate the supply and sale of reticulated covered gases. The Act covers:

  • a business licensing regime for distributors of reticulated covered gases
  • powers to ensure sufficiency of gas supply to essential services and other priority customers in the event of a shortage of covered gases supply to an area
  • rights and responsibilities of gas distributors carrying out gas infrastructure work in publicly controlled areas such as roads
  • ensuring the interests of customers are protected through the development and approval of industry codes, such as the Gas Distribution Network Code, which is administered by the Queensland Competition Authority.

Petroleum and Gas (Production and Safety) Act 2004

The Petroleum and Gas (Production and Safety) Act 2004 regulates the technical and safety aspects of gas production, transmission, distribution and use and deals with licensing of gas transmission pipelines.

Learn more about petroleum and gas safety.

National Gas (Queensland) Act 2008

The National Gas (Queensland) Law applied by the National Gas (Queensland) Act 2008 applies the National Gas Law (NGL) and National Gas Rules in Queensland. The gas law and rules regulate third-party access to natural gas pipelines and establish the short-term trading market and a bulletin board for information on natural gas services.

Find the gas law and rules on the Australian Energy Market Commission website.

National Energy Retail Law (Queensland) Act 2014

The National Energy Retail Law (Queensland) Act 2014 applies the National Energy Retail Law (Queensland) (NERL-Q), which is an energy specific consumer protection framework and commonly known as the National Energy Customer Framework (NECF).  It regulates the supply and sale of both gas and electricity to retail customers.

The retail sale of electricity and gas is authorised by the Australian Energy Regulator (AER) under the National Energy Retail Law (NERL).

The NERL is a schedule to the National Energy Retail Law (South Australia) Act 2011 and is supported by regulations and the National Energy Retail Rules (NERR). The NERL-Q and National Energy Retail Law (Queensland) Regulation 2014 include a number of derogations from the NERL framework to ensure it is fit-for-purpose for Queensland’s needs.

Energy and Water Ombudsman Act 2006

The Energy and Water Ombudsman Act 2006 gives small energy customers a timely, effective, independent and just way of referring disputes about matters involving energy entities, and having the disputes investigated and resolved.

To learn more about the Act, and about the Energy and Water Ombudsman Regulation 2022, visit Energy and Water Ombudsman Queensland.