Quality management plans for drinking water providers

A drinking water quality management plan (DWQMP) is a regulated risk management framework to ensure the safety of customers of drinking water service providers.

As a registered service provider supplying drinking water in Queensland, you are required to have an approved DWQMP in place.

DWQMPs are prepared by service providers and approved by the Department of Natural Resources, Mines and Energy.

Use the following forms when applying for a DWQMP.

Approved plans are required to be regularly reviewed and audited. As a provider, you must also submit annual reports summarising the implementation of your DWQMP. These reports must be published on your service provider website.

What is covered in a drinking water quality management plan

You must include in your DWQMP:

  • details of the infrastructure for providing the services
  • identification and assessment of the hazards that may affect water quality
  • identification of how you as the provider intends to manage the risks, including
    • operation procedures
    • management of incidents and emergencies
    • risk improvements plans
  • details of the operational and verification monitoring of water quality.

Read these guidelines on how to prepare a DWQMP.

When do I need to have an approved drinking water quality management plan

If you are an existing service provider, you will already have an approved DWQMP in place.

All newly registered service providers have 12 months from the date of registration to have an approved DWQMP in place. During this 12 month period, mandatory water quality monitoring and reporting will apply as detailed below.

Mandatory water quality monitoring and reporting

The department will issue a 'Monitoring and reporting requirement notice' to newly registered drinking water service providers. Service providers are required to monitor and report on their drinking water quality on a quarterly basis.

Compliance with the notice is mandatory and remains in place until the provider has an approved DWQMP.

The notice requires newly registered service providers to:

  • monitor and report on Escherichia coli (E. coli) in accordance with the Public Health Regulation 2005
  • continue with existing drinking water quality monitoring program for other parameters (where one is in place)
  • report any incident that will or is likely to adversely affect drinking water quality
  • report all drinking water quality monitoring results on a quarterly basis.

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Contact

General enquiries 13 QGOV (13 74 68)