Managing your tourism business online

Getting your tourism business online can provide new opportunities and benefits. You can connect with customers online in many ways, so it's important to choose the methods that will work best with your business.

Digital health check

Our digital health check is a good place to start. It will help you identify ways to improve your digital capability and be more competitive in a global tourism marketplace.

Website development

Follow our steps to create a website that suits your needs, whether it’s for online bookings or providing essential business information.

Social media

Harness the power of social media to amplify your message and expand your customer base. Use our resources to effectively manage and promote your tourism business through various social media platforms.

Find out more about using social media for business.

Blogging

Consider incorporating blogging into your marketing strategy. Use blogs to promote your activities, share news, reach new audiences, drive sales, and improve your customer service.

Learn more about digital marketing and advertising, including how blogs function, potential benefits for your business, and tips for managing online interactions.

Online booking and payment

Customers expect to book tourism experiences online instantly, anytime, and from anywhere.

Learn about online payment setup, starting tips, and security measures.

Search engine optimisation (SEO)

SEO improves website visibility in search engine results.

Find out how SEO can improve your web presence and grow your business.

Register with Australian Tourism Data Warehouse (ATDW)

Increase your business exposure by listing with ATDW, Australia's national tourism database. ATDW feeds websites like Australia.com and Queensland.com, supporting more than 90,000 tourism listings across 11 categories.

Legal obligations and safety

Expanding online carries risks. Ensure compliance with legal obligations when conducting business online to protect yourself and customers.

The Australian Cyber Security Centre offers advice and tools to handle online threats.

Digital business grants

Check for digital grants on the Queensland Government grants finder.

Also consider...

• Find support for marketing your tourism and event experience.
• Learn about how you can be part of the Best of Queensland Experiences Program.
• Read the business case development framework to help analyse your tourism business for infrastructure projects and investment.