Steps to employ an apprentice or trainee

Follow our 5-step process for employing an apprentice or trainee for your business.

Steps to employ an apprentice or trainee

Watch the video about our 5-step process for employing an apprentice or trainee for your business.

  • There are many benefits to having an apprentice or trainee but there can also be a lot to think about when you are busy running a business.

    Here are 5 simple steps to help give you a broader understanding of what is involved in employing an apprentice or trainee.

    Step 1: Understand your commitment

    Firstly, weigh up the pros and cons to decide if taking on an apprentice or trainee is the right step for your business.

    Make sure you fully understand your obligations as an employer and consider both the costs involved and what financial incentives may be available to you.

    Step 2: Recruitment

    Finding the right person is crucial. Someone that fits your business culture is critical to building a strong working relationship. They should be hard-working, dedicated, and willing and able to learn.

    You can look for your new apprentice or trainee through your traditional recruitment practices or look for assistance through an Apprentice Connect Australia Provider, registered training organisation, group training organisation, your local high school, or they may even be an existing employee.

    Step 3: Commencement

    Once you've found the right person, you’ll need to choose training partners, sign contracts, complete an induction, and start the person with a probationary period.

    Step 4: Managing

    Once your apprentice or trainee is all signed up, you then must meet your obligations to training, supervision and reporting.

    This includes providing onsite training, as well as allowing them time to attend offsite training with their supervising registered training organisation.

    It's important to find suitable work and provide supervision to help your apprentice or trainee reach their full potential.

    You will need to report any notifiable events, such as training delays or changes to your business, and update the training contract if required, such as transfers or extensions. You may also have to work to resolve any issues with your apprentice, trainee or partner organisation, and ensure their training is progressing at the right pace.

    Step 5: Completion

    This is the most rewarding part. Once your apprentice or trainee has successfully achieved all the competencies in their training plan, you can contact your supervising registered training organisation and they will begin the completion process.

    To get started, or for more information on each of these steps, visit our website at www.business.qld.gov.au.

    Supporting Queensland small businesses.

1. Understand the commitment

You'll need to understand your obligations and assess the pros and cons to decide if taking on an apprentice or trainee is the right step for your business.

Apprentices and trainees can be rewarding, helping to bring fresh perspective and innovative ideas to your business, and providing an opportunity for your business to grow. However, there may also be risks associated with taking on someone who may be uncertain about their future.

Risks and rewards

Read about benefits and risks of taking on apprentices and trainees.

Employer obligations

Make sure you can provide your apprentice or trainee with the range of work, facilities and supervision.

Costs and incentives

Consider if you can meet any costs involved and what financial incentives may be available to you.

Employer incentives and subsidies

Check if you're eligible for incentives and subsidies for taking on an apprentice or trainee.

Training costs

Some apprenticeships and traineeships are funded, however, there may be other training costs involved.

Wages and entitlements

Apprentices and trainees have the same rights as other employees, including wages, entitlements, and superannuation.

2. Recruit

To help you find the right person, decide what skills you need, what the job involves and how you'll employ this person.

Apprentices and trainees can be:

  • full-time or part-time
  • school-based
  • adult or mature age
  • an existing employee who wants to transition into an apprenticeship or traineeship
  • living with a disability.

Recruit apprentices or trainees

Use job seeker websites, group training organisations, registered training organisations and local high schools to recruit your next apprentice or trainee.

Apprentice and trainee responsibilities

Your apprentice or trainee will need to follow the responsibilities of the apprenticeship or traineeship.

3. Commence

Once you've found your apprentice or trainee, it's time to get the apprenticeship or traineeship started.

You'll need to choose your training partners, sign the training contract, conduct an induction and start the probationary period.

Apprentice Connect Australia Provider (Provider)

Providers:

  • help you sign a training contract with your apprentice or trainee
  • check your eligibility for Australian Government incentives
  • support you with the paperwork and administrative tasks for setting up, managing and completing, and will be your first point of call during the apprenticeship or traineeship.

Apprentice Connect Australia Providers

You can't start an apprenticeship or traineeship without an Apprentice Connect Australia Provider. Find out what their role is.

Choose a Provider

Use our checklist to help you find an Apprentice Connect Australia Provider who is right for your business.

Probationary periods

Use the probationary period to assess your apprentice or trainee's work ethic, reliability and potential to succeed in their training.

Training contracts

The training contract is a formal agreement between you and your apprentice or trainee.

Registered training organisation (RTO)

RTOs deliver the off-the-job training and assessment for the apprenticeship or traineeship. They will help you negotiate the training plan, which determines when, how and where training will be delivered.

Once an RTO accepts the role of training and assessing your apprentice or trainee, they will be known as the supervising registered training organisation (SRTO) for the apprenticeship or traineeship.

Choose a training organisation and course

Use our checklists to choose an RTO and course for your apprenticeship or traineeship.

Training plans and records

Your apprentice or trainee will have a training plan and training record, used to manage their training progress.

Prepare for your apprentice or trainee

  • Organise the workplace supervisor to support and guide your apprentice or trainee.
  • Start the probationary period.
  • Carry out an induction – this ensures the apprentice or trainee feels well-informed, welcome and equipped for the job.
  • Include an overview of your business, expectations, roles, responsibilities, working conditions and workplace health and safety protocols.
  • Having a new apprentice or trainee start in your workplace is an exciting time for everyone.

    There are a number of things that you can do to prepare for their arrival, so that they feel welcome and ready to start their new career.

    Here, we will give you some tips for supervising your new apprentice or trainee, as well as what you need to include in their induction.

    As this may be their first job, or they could be starting out in a new industry, properly supervising your apprentice or trainee right from the first day will lead to a safer workplace and more productive worker.

    Remember that workplace supervision is not only obligatory, it's also the best way to ensure they successfully complete their apprenticeship or traineeship.

    Before your apprentice or trainee starts, you will need to consider who will be supervising them in the workplace.

    So what makes a good supervisor?

    Well firstly, they should be someone who is appropriately qualified to supervise at the right level and is properly designated to train the apprentice or trainee. They also need to be employed in the same workplace with equal or similar working hours to your apprentice or trainee.

    The supervisor you choose should also make the apprentice or trainee feel supported and set clear expectations. They will need to not only deliver high quality training and mentoring, but also build rapport and demonstrate understanding.

    Ensuring your apprentice or trainee is properly supervised will benefit your business in countless ways, creating a more productive workplace with more employees who can work independently, on a broader range of tasks, and at a higher level of quality and output.

    It's all about starting off on the right foot, and helping you and your business grow.

    The first thing you and your apprentice or trainee should do is complete a thorough and comprehensive induction.

    This will not only help you get the most from your apprentice or trainee, but it's also the best way to ensure they start their new career in the safest, most well-informed way possible.

    The apprentice or trainee's induction must be carried out during their probationary period by their workplace supervisor and your Apprentice Connect Australia Provider (Provider). So what needs to be covered in a proper induction?

    Well, here's a handy checklist of what should always be included as your apprentice or trainee is inducted into your workplace:

    • an overview of the business
    • a tour of the workplace and introductions to other employees
    • an explanation of your apprentice or trainee's role and responsibilities
    • expectations of all parties – employer, supervisor, apprentice or trainee, Provider, and the supervising registered training organisation delivering the training
    • an explanation of working conditions including wages, working hours, start and finish times, dress code, breaks, leave and other entitlements
    • workplace health and safety protocols, including fire and evacuation procedures
    • everyone's responsibilities and obligations under the training contract
    • administrative procedures
    • who and where to go to if there's a problem.

    Covering every one of these points properly will ensure your apprentice or trainee is fully prepared for the job ahead.

    Remember, making your new employee feel welcome and part of the team is the first step in building a positive and productive work environment.

    Visit our website to find out more at www.business.qld.gov.au.

    Supporting Queensland small businesses.

4. Manage

You must meet your training, supervision and reporting obligations throughout the term of the apprenticeship or traineeship:

  • Provide on-the-job training to the apprentice or trainee, and allow them to attend off-the-job training with the SRTO.
  • Provide a suitable range of work, facilities and supervision.
  • Ensure your apprentice or trainee is progressing through their training at an appropriate speed.
  • Report any 'notifiable events' (e.g. changes to business or range of work, training delays or dismissal).
  • Work to resolve any issues with the apprentice, trainee, and partner organisations.
  • Make changes to the training contract (e.g. transfer, suspend, extend, cancel).

Resolve issues

Follow our tips for resolving issues with the apprentice, trainee, Provider or SRTO.

Amend the training contract

Change things like name, address, business owner, start date, date of birth, contract mode, qualification and SRTO.

Transfer the training contract

When changed circumstances affect your ability to meet some or all of your training obligations, you can transfer the training contract either temporarily or permanently.

Extend the training contract

If your apprentice or trainee won't complete their training by the original end date, you may need to request an extension to the training contract.

Suspend the training contract

If you or your apprentice or trainee can't meet the training obligations for a specific period of time (e.g. lack of work, illness, injury or parental leave), the training contract can be suspended.

Cancel the training contract

As a last resort, you may need to cancel the training contract. This can be done mutually, by one party, or in some circumstances, by us.

5. Complete

Your apprentice or trainee is ready to complete when they have successfully achieved all competencies in their training plan.

As apprenticeships and traineeships are competency-based, not time-based, your apprentice or trainee could be ready to complete earlier than the 'nominal completion date' in the training contract.

Upon completion your apprentice or trainee will receive:

  • a 'qualification certificate' from the SRTO
  • a 'completion certificate' from us.

Complete the apprenticeship or traineeship

Contact your SRTO to start the completion process for your apprentice or trainee.

Get your completed apprentice or trainee licensed

Find out how to get your completed apprentice or trainee licensed, if required.

What's next for my completed apprentice or trainee

You do not need to continue employing your apprentice or trainee once they have completed, however, you can now employ them as a qualified member of your staff.

Employ your qualified apprentice or trainee

Read about the benefits of employing your qualified apprentice or trainee.