Use of ID scanners at licensed venues

Some licensees approved to permanently trade past 12 midnight in safe night precincts will be required to operate networked ID scanners from 10pm.

Introduction of networked ID scanners

Any licensed venue that permanently trades past 12 midnight within a safe night precinct is required to have a networked ID scanner installed and operating by 1 July 2017, (unless the venue is operating under an exempt class of licence).

Check here regularly for updated information, or subscribe to the Responsible Service Newsletter to receive updates.

Approved operators of ID scanning systems

A licensee who must have networked ID scanners will need to contract an 'approved operator'. Approved operators are independent providers of networked ID scanning systems that have been evaluated and approved. This process is similar to a licensed monitoring operator for gaming machines.

An approved operator will receive banning data and transmit this information to each of the licensed venues ID scanners.

As at 28 January 2016, the Commissioner has approved the following companies as approved operators:

More approved operators will be published here as they become approved.

The ID scanning systems of the following companies are approved as at 20 April 2017:

More approved operators will be published here as their ID scanning systems become approved.

Applications for approved operators of ID scanning systems

Eligible companies can apply to become approved operators of mandatory network scanners.

The Commissioner will determine if approved operator applicants are suitable and a probity process will apply.

Technical requirements for ID scanners

ID scanner suppliers or manufacturers can apply to become approved operators of ID scanning systems. Or they may choose to only supply approved networkable ID scanner equipment.

All equipment must be evaluated and approved according to OLGR's identification scanning systems minimum technical requirements. All venues must ensure only approved equipment is installed. OLGR will provide advice to relevant licensees about approved ID scanners and a list of approved operators and equipment will be maintained on the Queensland Government website.

Obtaining equipment and network services

As a licensee, you have to buy or lease your approved ID scanning equipment from a supplier or manufacturer and then contract an approved operator (who provides networking services for the ID scanning system). Depending on the services being offered, a licensee may be able to obtain both the equipment and the network service from a single approved operator.

Please note: Approved operators require a 2 month lead time for orders to be placed to be able to meet the 1 July 2017 commencement date.

Funding for ID scanning

To help with costs associated with mandatory ID scanners, the Queensland Government will provide a direct, one-off payment of $4,000 (ex GST) to all licensees required to install an ID scanning system by 1 July 2017. Funding will be made available after 1 July 2017 to licensees who have installed an approved scanner at their venue.

Details of how to apply for this funding will be provided in coming weeks.

Privacy and information security

An ID scanner will only capture the following information from a person's ID:

  • name
  • date of birth
  • photo.

Approved operators and licensed venues will be required to comply with the Commonwealth Privacy Act 1988 to safeguard the handling of personal information obtained through scanning of ID. You can download templates about ID scanning privacy considerations to display at your venue via Guideline 64: Privacy obligations for establishing and operating identification scanning systems for additional information.

Individuals permitted to scan IDs

Individuals responsible for scanning IDs at your venue are required to be licensed crowd controllers as per the Security Providers Act 1993.A person scanning an ID will not need to be licensed as a crowd controller if (and only if) all of the following conditions are met:

  • ID scanning is mandatory for the venue.
  • The person scanning ID is accompanied and directly supervised by a licensed crowd controller at all times while performing ID scanning.
  • A licensed crowd controller independently assesses both the ID and the patron, and appropriately screens the entry of the patron.
  • If the ID scan identifies a banned patron, only a licensed crowd controller may remove that person from on or around the premises.
  • In any physical interaction between a licensed crowd controller and a patron, a person merely scanning a patron's ID must avoid all involvement.
  • The person scanning ID must be appropriately trained to operate the scanning system.

Learn more about security licence exemption for ID scanning.

Venues who fail to commence networked ID scanning systems by 1 July 2017

If you are a licensee required to commence ID scanning by 1 July 2017 and have not acquired and installed an ID scanner and associated system by this date, you will need to prevent patron entry from 10pm on days where you are authorised to trade past midnight.

Voluntary use of ID scanners

If your licensed premises is not required to install ID scanners, you may still choose to opt-in to the scheme. Such licensees can seek the approval of the Commissioner to endorse a condition on their liquor licence that declares the premises to be a regulated premises. On approval, you must use only approved networkable ID scanning equipment and contract an approved operator of ID scanning systems.