The Queensland Government is now in caretaker mode until after the state election. Minimal updates will be made to this site until after the election results are declared.

Digital ID

Many of the acceptable forms of ID are now available in a digital version. These include:

Scanning and checking digital ID

You are required to check that the digital ID is valid, as you would with hard copy ID. When checking digital ID, staff should:

  • compare the photo with the person presenting the ID
  • check that the date of birth confirms the person is over 18 years (some forms of ID can be issued to people under 18)
  • and
  • identify the security features of each type of ID and use the appropriate verification techniques.

Apps can be downloaded to verify each digital ID and the digital ID currently in use also have in-built security features to verify them. A 'shake-to-animate' feature on the digital South Australian driver's licence will animate the screen and display the time and date to show that the licence is not a screenshot. The Australia Post Keypass in Digital iD™ has a reanimation feature on the front screen as well as a QR code that refreshes every 5 seconds.

Currently not all digital IDs are supported by the approved ID scanning systems. You should refer to the support material provided with your ID scanner or contact your approved operator to find out which ones are supported.

If the ID scanner you are using cannot scan a digital ID, the patron's name and date of birth must be manually entered into the ID scanner to meet your regulatory requirements.

Suspecting false ID and confiscating digital ID

If you are presented with a digital ID that you suspect is fake or doesn't belong to the person presenting it, complete and submit a confiscation report to the Office of Liquor and Gaming Regulation. The confiscation report now includes both physical ID and digital ID issues.

Note: Unlike hard copy ID, you must not confiscate the phone or device even if it displays a digital ID that you have concerns about. The Liquor Act 1992 doesn't require, or allow, a licensee to do so.

Also consider...

Contact

General enquiries 13 QGOV (13 74 68)

  • Licence and permit enquiries

1300 072 322
OLGRlicensing@justice.qld.gov.au

  • Gaming compliance enquiries

gamingcompliance@justice.qld.gov.au

  • Liquor compliance enquiries

liquorcompliance@justice.qld.gov.au

  • Media enquiries (07) 3738 8556

OLGRMedia@justice.qld.gov.au