Automated Interactive Voice Response phone system

Commercial fishers can use the Automated Interactive Voice Response (AIVR) phone system to:

• check quota balances
• give notices
• check your vessel tracking unit is polling
• manually report your position in the event of a vessel tracking unit malfunction (primary vessel only).

The commercial fisher in control of the fishing operation must be the person who calls the AIVR to:

• give notices
• manually report the GPS position of the primary boat in the event of a vessel tracking unit malfunction.

Report notices and check quota

Call the AIVR system to report:

• pre-trip notice
• amending notice
• prior notice
• emergency notice
• transhipment notice
• weight notice
• retained fish notice.

You need to know your:

• primary commercial fishing licence number and PIN
• commercial fisher licence PIN.

To find or change your PIN, log in to FishNet Secure.

After you have completed a notice, you will receive a transaction number. This number will be read back to you at the end of the call. The transaction number guarantees that the information that you provided was successfully recorded. If you don’t receive a transaction number, your notice has not been submitted.

There are different numbers to call, depending on which fishery you operate in.

All east coast fisheries

• Call (07) 3031 8225
• AIVR quick guide

Commercial crab fisheries in the Gulf of Carpentaria

• Call (07) 3031 8225
• AIVR quick guide

Black jewfish fisheries in the Gulf of Carpentaria

• Call (07) 3031 8235
• AIVR user guide for Gulf of Carpentaria black jewfish fishery

Fin fish trawl in the Gulf of Carpentaria

• Call (07) 3031 8250
• AIVR quick guide

Shell grit fisheries

• Call (07) 3031 8250
• AIVR quick guide

Vessel tracking units

Call (07) 3031 8283 to:

• confirm that your vessel tracking unit is polling before you go fishing
• manually report your location if the vessel tracking unit on the primary boat malfunctions.

You need to know your primary commercial fishing licence number and PIN. To find or change your PIN, log in to FishNet Secure.

First time you call

The AIVR system includes an authentication process. After your first call to the AIVR and completing the initial setup, the AIVR system will ‘remember’ your details for subsequent calls.

No internet or phone access

If you operate in remote areas with no mobile telecommunication network, contact Fisheries Queensland to discuss how to comply with the reporting requirements.

Contact

• Email vesseltracking@daf.qld.gov.au