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Complying with legislation for maintaining CCTV equipment

Licensees that are required to operate CCTV at their venue must ensure the equipment is properly maintained.

Your CCTV equipment must be maintained by an appropriately qualified person. An appropriately qualified person is a security provider who holds a current security equipment installer licence issued by the Office of Fair Trading.

Search the security provider register to check if a provider is licensed.

CCTV equipment review register

Download a copy of the CCTV equipment review register and use it to record your equipment checks. You may be required to produce this register during an inspection by a compliance officer. Ensure that CCTV reporting documents are stored securely.

Daily CCTV equipment checks

You must do the following prior to opening on every day that the licensed premises trades.

  • Check that your CCTV equipment is working properly before commencing trade.
  • Record the following details:
    • date and time the equipment was checked
    • name of the person who checked the equipment
    • whether the equipment was operating effectively.

CCTV obligations when equipment malfunctions

If your CCTV equipment is not operating effectively, or it otherwise malfunctions, you must arrange for it to be repaired within 48 hours. At this time, you must also record:

  • the date and time the equipment malfunction was identified
  • the name of the person who identified the malfunction
  • details of arrangements made to repair the equipment, including the
    • date and time the arrangements were made
    • name of the person who made the arrangements
    • nature of the arrangements made to repair the equipment
    • date the equipment is repaired.

You must continue to comply with your CCTV obligations if your CCTV equipment is under repair. This includes ensuring that CCTV is operating (at the required times) if the premises is open for the sale of liquor. This may require you to repurpose other CCTV equipment you operate or use temporary replacement equipment.

6-monthly CCTV equipment checks

At least every 6 months, your CCTV equipment (and any related device) must be checked and certified by an appropriately qualified person. The certification must be recorded in a CCTV equipment review register. The register must detail that the equipment and any related device is able to:

  • record images clearly
  • store each recording made by it for at least 28 days
  • store each recording made by the equipment for at least 1 year
  • produce a digital copy of each recording stored on the equipment or device.

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