COVID-19 alert: South East Queensland in lockdown from 4pm, Saturday 31 July. Business restrictions apply.

Online Services (Department of Environment and Science)

Find out how to register as an Online Services user and what information you need to provide when registering.

Online Services scheduled maintenance

Online Services will be undergoing scheduled maintenance and will be unavailable to all users from 6pm (AEST) Thursday, 12 August 2021 until 8am (AEST) Monday, 16 August 2021.

All online draft applications not submitted by 6pm (AEST) Thursday, 12 August 2021 will no longer be available to view, make changes or submit via Online Services.

Technical support for Online Services is available Monday to Friday 8.30am–4.30pm AEST (except public holidays).


General enquiries 13 QGOV (13 74 68)

Technical support for Online Services:

  • Mon-Fri 8.30am–4.30pm AEST (except public holidays)
  • Phone: 1300 130 372 (option 6)
  • Email: