Retail and wholesale

Read about support and information available for the retail and wholesale industry in Queensland

Licence to supplying smoking products

From 1 September 2024, retailers and wholesalers of smoking products must hold a supplier licence. Find out how to apply, and how to get a reduced fee if you apply early.

Sale of knives and controlled items

From 1 September 2024, the sale of knives and particular controlled items to minors will be banned. Read the new requirements for selling knives and controlled items.


Trading hours of retail shops in Queensland

There are certain trading hours within which your retail shop can operate, and days when your trading may be restricted due to public holidays.

Single-use plastic items ban

Learn if your business will be impacted by the Queensland single-use plastics ban. Read how to prepare your business and find alternative items.

Plastic bag ban in Queensland

Find out about and how to comply with the Queensland plastic bag ban.

Smoking product supplier licensing scheme

Information for smoking product retailers and wholesalers about the smoking product supplier licensing scheme.

Sale of knives and controlled items in Queensland

Read the new requirements for selling knives and controlled items, including age checks, staff instruction, in-store signage, and advertising restrictions.

Retail shop leases

Learn about your rights and obligations under the Retail Shop Leases Act 1994 before entering into a retail shop lease in Queensland.

Prepare your retail business for disasters

Learn how to prepare your retail business for disasters, including how to best respond, recover and communicate to get back on track sooner.

Effective retail displays and customer flow

Learn about creating effective displays at your retail premises and controlling your traffic flow. There are many methods you can use.

Selling fuel in Queensland

Read the new requirements for fuel sellers in Queensland, including the Fuel Seller Register.

Selling and supplying electrical equipment

Businesses selling or supplying electrical products must conform to electrical equipment safety systems.