Community Transport Program – resources for service providers

The Community Transport Program provides door-to-door transport support to assist people who have trouble accessing transport options to get around in their local community.

This program provides a niche transport services role that:

  • focuses on the most vulnerable in our community to gain or regain independence and to create more equitable community participation
  • provides services in locations where other transport options are in short supply
  • creates community networking opportunities and connections with other social and community services.

View the list of funded service providers across Queensland.

Community Transport Program resources

Program guideline: service and reporting specification

The program guideline gives information about:

  • the program's intent
  • eligibility
  • scope
  • service specifications
  • reporting requirements.

Read the Community Transport Program guideline (PDF, 404KB).

Service User Report and Service Delivery Report

Service providers must provide a quarterly service user and service delivery report by the following dates:

  • 28 October 2021 for reporting period 1 July to 30 September 2021
  • 28 January 2022 for reporting period 1 October to 31 December 2021
  • 28 April 2022 for reporting period 1 January to 31 March 2022
  • 28 July 2022 for reporting period 1 April to 30 June 2022.

Use the template for reporting service user and service delivery (XLSX, 200KB) to complete your reporting requirements.

Contact

Email DCDSS_Contracts@communities.qld.gov.au for more information about the program.

Also consider…

Contact

Coronavirus (COVID-19) business support: 1300 654 687

General enquiries: 13 QGOV (13 74 68)