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Compliance signage and other materials for gambling providers
Responsible gambling signage

Gaming

Responsible gambling signage

Responsible service of gambling (RSG) signage is designed to inform your customers about the odds of winning and where to get help for problem gambling.

This signage encourages responsible gambling through the broad topics of:

problem gambling
player information
self-exclusion
gambling help.

Displaying responsible gambling signage is a requirement of the Queensland responsible gambling code of practice for:

bingo
casinos
charitable and not-for-profit
clubs
hotels
Keno
lotteries
racing and wagering sectors.

Signage should be displayed in prominent positions, such as:

gambling areas
where the sale or redemption of gaming tokens takes place, points of sale (e.g. cashiers cage)
ATM, EFTPOS and cash out facilities servicing gambling areas
Keno/wagering areas.

Downloadable Queensland Gambling Help logo

Gambling Help promotes the different ways that problem gamblers, their friends and families can access gambling help face-to-face, online and over-the-phone.

We encourage you to download the Gambling Help logo (below) and display it within your venue, online and in your newsletters.

Downloadable gambling signs and materials

To help you with your responsible gambling obligations, the Office of Liquor and Gaming Regulation provides signage and other materials (such as drink coasters, brochures and takeaway cards) for you to use free-of-charge. You can download these and print them to use in your venue.

Topic	Text	Download
Minors	Under 18s must not play Keno. It is illegal and fines apply. Minor: $3,593 Staff: $5,750	Under 18s must not play Keno: poster LCD screen sign.
Self-exclusion	Getting in over your head? You can ban yourself from gambling here. To find out more please contact our customer liaison officer.	Exclusion sign (standard)
	Getting in over your head? You can ban yourself from gambling here. To find out more please contact our customer liaison officer: (insert name and photo).	Exclusion sign (name and photo)
	Getting in over your head? You can ban yourself from gambling here. To find out more please contact our customer liaison officer: (insert name).	Exclusion sign (name only)
	Exclusion information. Getting in over your head? You can ban yourself from gambling here.	Exclusion information brochure
Gambling help	You can control your gambling (40 page PDF guide). Content includes: You can control your gambling, Why do I gamble?, How can I cut back?, How can I stop gambling?, Your future, what other help is available?, Wallet mate.	Self-help guide
Gambling help	Gambling help Phone. Face-to-face. Online. www.gamblinghelponline.org.au 1800 858 858	Gambling help logo – white background Gambling help logo – black background
Player information	Player information. Gambling checklist.	Information display board (gambling checklist)
	Player information brochure. Know the facts before you play.	Player information brochure
	Face-to-face, phone, online Gambling Helpline 1800 858 858, www.gamblinghelponline.org.au	Gambling help service phone numbers poster
	Queensland gambling help services. Gambling Help. Support for gambling problems 24/7.	Gambling Help takeaway contact card (folded wallet card)
You've got a better chance of…	You've got a better chance of getting a hole in one than winning 1st division in Gold Lotto.	Hole in one (LCD screen)
	You've got a better chance of dating a supermodel than winning the top prize on a poker machine.	Dating a supermodel (LCD screen)
	You've got a better chance of finding a 4-leaf clover on your first try than winning 1st division in Powerball.	Four leaf clover (LCD screen)
	You've got a better chance of dating a millionaire than winning the trifecta in a 13-horse race	Dating a millionaire (LCD screen)
	You've got a better chance of winning an Olympic medal than winning the 10 number jackpot on Keno.	Winning an Olympic medal (LCD screen)
	You've got a better chance of spotting a UFO today than winning 1st division in Gold Lotto.	Spotting a UFO today (LCD screen)