Procurement Assurance Model

Implementation of the Procurement Assurance Model (PAM) aligns with commencement of the Queensland Procurement Policy (QPP) 2026 on 1 January 2026. The Queensland Government Procurement Assurance Branch is accountable for administering the PAM framework process.

Suppliers and businesses interested in supplying to the Queensland Government are encouraged to bookmark this page for future reference as content will be updated to align with the QPP.

About the PAM

The PAM provides a positive and supportive mechanism to help suppliers meet their commitments to Queensland Government Supplier Code of Conduct (the Code). The Code outlines clear expectations and standards required of businesses when supplying to the government. Authority for applying the PAM is embedded in the QPP and the Code.

The PAM uses an incentive-based approach to foster accountability and trust, strengthening partnerships between suppliers and the government. It is underpinned by 3 interconnected components that promote integrity, transparency and accountability in government procurement.

Incentive Scheme

Commencing 1 January 2027, the PAM's new Incentive Scheme (the Scheme) will encourage and reward high-performing, ethical suppliers. Implementation of the Scheme will be guided by the following principles:

  • Voluntary participation.
  • Simple registration involving a streamlined process without the need for a detailed application.
  • Equitable assessments via a standardised, point-in-time evaluation of historical data on suppliers' regulatory and contractual accountability. New suppliers will be exempt from initial assessment until 12 months after initiating their first contract with the government.
  • Targeted support through capability building resource for suppliers desiring to improve their incentive tier-rating.
  • Incentives developed in partnership with agencies and industry to ensure the Scheme is fit for purpose.

Progressive updates on implementation of the Scheme will be available throughout 2026.

Capability building

Capability building supports all suppliers, particularly small to medium enterprises and family businesses, to strengthen ethical supply practices and address gaps by engaging in:

  • proactive capability building (optional) with early access to free resources to help agencies and suppliers strengthen their understanding of the Code
  • reactive capability building (mandatory) via customised training and advice for suppliers needing to resolve specific issues to rapidly lift their capability and get back on track.

Information on accessible capability building resources will be available from 1 January 2026 and progressively updated.

Accountability

The accountability component supports suppliers to meet the Code's standards and fulfill their contractual obligations, aiming to prevent unethical practices that undermine productivity and value for taxpayers. It prioritises capability building to support suppliers to improve their practices, while enabling government to take decisive action—such as applying sanctions to suppliers for egregious behaviour—only when necessary. Accountability will be operational from 1 January 2026.

Government employees and members of the public can submit a complaint about a Queensland Government supplier, with supporting information, at any time. All complaints are treated confidentially including those received anonymously. There may be limitations of what action can be taken on anonymous complaints.

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