Coronavirus (COVID-19) update: We are currently updating information following recent Queensland and Australian Government announcements. Find assistance and support for coronavirus affected businesses and industries.

Coronavirus (COVID-19): advice for retirement village operators

Coronavirus (COVID-19) important updates

View the current contact tracing alerts by Queensland Health. Anyone present at those locations, at the relevant times, should immediately self-quarantine and contact 13 HEALTH.

Find your nearest testing and fever clinic.

Visitors and staff should not enter a retirement village if they:

  • have been diagnosed with coronavirus (COVID-19) and have not finished their isolation
  • returned to Queensland from overseas within the last 14 days
  • have been in contact with someone who has had a confirmed case of COVID-19 within the last 14 days
  • have a fever or symptoms of a respiratory infection such as a cough, sore throat or shortness of breath.

At all times, everyone must:

  • keep physical distancing: stay at least 1.5 metres away from other people
  • make sure there is at least 4 square metres per person when indoors
  • practice hand hygiene
  • practice respiratory hygiene
  • regularly clean and disinfect your environment.

In Stage 3 of the Queensland Government's roadmap to easing restrictions, up to 100 visitors from separate households may gather in homes.


The following activities may take place with up to 100 people:

  • Indoor and outdoor recreational sport may occur. Physical contact is allowed on the field of play and spectators must allow 4 square metres per person.
  • religious ceremonies or attend a place of worship
  • weddings with a maximum of 100 guests.

Funerals may go ahead with a maximum of 100 people in attendance.


The following facilities may reopen, with the maximum number of attendees determined by allowing 4 square metres per person, with social distancing observed:

  • outdoor areas such as public barbecue facilities
  • shared facilities such as dining halls, libraries, games rooms, and common sitting areas
  • indoor cinemas
  • open homes and auctions
  • auditoriums and theatres may reopen and have up to 50% capacity or 4 square metres per person, whichever is greater with a COVID Safe Plan
  • meetings held by the resident committees can go ahead with up to 100 people in attendance whilst allowing for four square metres per person. If that's not practical, meetings must be held at staggered times or via distance, such as using video or teleconferencing.

Support for residents

Help your residents maintain contact with family and friends by:

  • making phone or video calls accessible to all people living in the village where possible
  • encouraging the use of phone and other social communication apps.

More COVID-19 information

Check the following websites for the latest information:

  • Queensland Health for
    • accurate information about the COVID-19 virus in Queensland
    • what you can do to prevent transmission and minimise service impacts
  • this Business Queensland website for the latest Queensland and Australian Government updates and advice for businesses
  • Australian Government for the latest COVID-19 news, updates and advice from Australian Government agencies.


Coronavirus (COVID-19) business support: 1300 654 687

General enquiries: 13 QGOV (13 74 68)