COVID-19 alert: Read about changed restrictions for businesses in Greater Brisbane from 6pm, Monday 11 January.

Current business restrictions for coronavirus (COVID-19) in Queensland

Greater Brisbane restrictions

Restrictions apply on businesses in the following areas until 1am, Friday 22 January 2021:

  • Brisbane City Council
  • Ipswich City Council
  • Logan City Council
  • Moreton Bay Regional Council
  • Redlands City Council.

Businesses in these areas must adhere to the following restrictions:

  • Indoor businesses can have:
    • 1 person per 2 square metres (up to a maximum of 50 people at once) for floor spaces of 200 square metres or less
    • 1 person per 4 square metres for floor spaces over 200 square metres.
  • Outdoor businesses can have 1 person per 2 square metres.
  • Businesses that serve food and drinks can open for seated eating and drinking only.
  • Staff in restaurants, cafes, pubs and clubs who interact with the public must wear masks.
  • Dancing is not allowed (except for at weddings, dance studios and dance classes).
  • Wedding and funeral ceremonies can have up to 100 people (no restrictions on dancing at weddings).
  • Indoor concert venues or theatres can have 50% seated capacity or 1 person per 4 square metres (whichever is greater).
  • Outdoor stadiums can have 50% seated capacity (with COVID Safe plans in place).
  • Visits to hospitals, aged care, disability accommodation and prisons remain restricted.
  • Indoor events can operate for up to 500 people and outdoor events can operate for up to 1,000 people – both only with a COVID Safe checklist

Learn more about Greater Brisbane restrictions.

Read the Chief Health Officer's direction for impacted areas.

Wearing a mask

Your staff and customers may be required to wear a mask while on your business premises.

Staff in indoor workplaces should wear a mask when physical distancing is not possible, unless the nature of their job or work health and safety guidelines means it is unsafe to wear one.

If you drive a taxi, rideshare, limousine, shuttle service or any other commercial passenger or personalised transport vehicle, you must wear a mask.

Children under 12 years and people affected by a medical condition or disability do not lawfully have to wear a face mask. You should not refuse service to someone who has a lawful reason to not wear a mask.

Learn more about wearing a mask, including when you must wear one and how to use them.

All restricted businesses can open, with appropriate COVID Safe planning.

Businesses within Greater Brisbane must follow changed restrictions until 1am, Friday 22 January 2021. These restrictions are in place after the recent 3-day lockdown period.

Businesses outside Greater Brisbane must continue to follow advice from the businesses, activities and undertakings direction. This also includes a list of restricted businesses (schedule 1).

Restricted businesses have requirements and restrictions in place due to their higher risk of coronavirus transmission. If you run a restricted business, you must follow your relevant industry's COVID Safe industry plan or checklist.

This page includes information for businesses on:

Collecting customer information

You may be required to collect and store information from customers, employees and contractors who visit your business. This information helps trace COVID-19 infections.

You must do this if your business is listed in the businesses, activities and undertakings direction.

Information you must collect includes:

  • full name
  • email address (or residential address if email not available)
  • phone number
  • the date and time period of visit (time in and time out).

You must store this information for between 30 and 56 days, unless otherwise specified, and you must comply with privacy laws.

If your business is following an approved COVID Safe industry plan, you may be required to collect additional information. Refer to your plan for more details.

Hospitality businesses – changes to collection requirements

From 1am, Wednesday 23 December 2020, hospitality businesses (e.g. pubs, clubs, restaurants, cafes, or hospitality venues that operate within another business such as a casino or gallery) must use an electronic method to collect information to ensure records are clear. Electronic capture options include:

  • QR code-accessed online forms
  • club membership visitation data
  • online booking systems
  • digital spreadsheets.

Read more about the changes to how you collect customer information.

If your business already has an online booking system that captures customer information, you don't need to implement a second form of electronic record keeping.

If you choose not to move to an electronic method, you must:

  • adhere to customer density of 1 person per 4 square metres
  • offer seated service only
  • close dance floors
  • transfer paper-based records to an electronic system within 24 hours of collecting the information.

If a customer can't use an electronic method to provide their information (e.g. your internet service is temporarily interrupted, the customer does not have a smart phone, or there are age, disability or language barriers), you can collect their information using another method, such as a paper-based form, and then transfer the information to an electronic system within 24 hours. If you don't comply with this requirement, you will have to follow the 1 person per 4 square metre density rule.

Businesses in other industries do not need to move to electronic record keeping at this time.

Customer limits

Generally, the size of your business premises will determine how many customers you can have at one time. This is referred to as 'customer density'.

Businesses within Greater Brisbane must follow changed customer density requirements until 1am, Friday 22 January 2021:

  • Indoor businesses with floor space greater than 200 square metres can have 1 person per 4 square metres.
  • Indoor businesses with floor space less than 200 square metres can have 1 person per 2 square metres (up to a maximum of 50 people).
  • Outdoor businesses can have 1 person per 2 square metres (see a definition of outdoor venues).
  • Indoor concert venues or theatres can have 50% seated capacity or 1 person per 4 square metres (whichever is greater).
  • Outdoor stadiums can have 50% seated capacity (with COVID Safe plans in place).

Businesses outside of Greater Brisbane can have:

  • customer density of 1 person per 2 square metres across their venue
  • up to 100% of seated capacity for venues offering ticketed and allocated seating.

Hospitality businesses that do not comply with the requirement to collect contact details electronically must adhere to a customer density of 1 person per 4 square metres, with all customers seated and no dance floors.

Only include areas of your business that are open to the public when working out your floor space (e.g. for a restaurant, you should count the dining area, but not the kitchen).

Physical distancing rules also still apply. Customers must stay 1.5 metres apart at all times, except if they are in the same group.

Note: Your business must still adhere to customer limits for any fire safety, planning approvals or work health and safety regulations.

Outdoor venues

An outdoor area:

  • has fixed or temporary boundaries but is not fully enclosed
  • is open to the elements
  • has natural air flow
  • can include a veranda, balcony, deck, patio or similar structure that might be connected to an external wall of a building and also have a roof, awning or eave
  • might include a rotunda, tarpaulin or shade structure situated in a larger open space.

An outdoor area does not include:

  • atriums that are internal to a building
  • temporary or permanent marquees (except if walls or panels are lifted for the duration of the event)
  • tents (e.g. circus or performance tents).

If you use curtain walls, panel walls or other fittings to fully enclose an area to protect from the elements, it should be considered as indoor. This includes if these are used for short periods during bad weather to partially enclose an area for customer comfort and safety.

If in doubt, you should operate the area as an indoor space.

Public health rules

All businesses must:

  • ensure there is appropriate distance between staff and customers, and between individual customers or groups (1.5 metres)
  • maintain good hand and respiratory hygiene
  • conduct regular cleaning and disinfection.

Employees must stay home, or be sent home immediately, if they are unwell. If they show any symptoms of acute respiratory disease, they need to get tested for COVID-19.

COVID Safe business planning

To operate your business safely, you must have plans in place that cover COVID-19 risks to ensure the health and safety of your employees and customers.

Read more about COVID safe businesses.

COVID Safe management plan (work health and safety plan)
All businesses that are open or reopening must have a management plan in place.

All businesses must have a COVID Safe management plan (or work health and safety plan) in place. This covers your obligations under work health and safety legislation to keep your customers and employees safe.

You do not need to submit this plan to any authority for approval.

You can use the following resources as part of your plan:

We recommend you follow advice from Workplace Health and Safety Queensland when developing your plan. You should also consider Queensland Health directives when putting together your WHS plan, and consult with your staff.

Some higher risk business types require you to complete a COVID Safe checklist as part of your WHS plan. Your industry may also develop a COVID Safe industry plan for you to follow.

COVID Safe industry plans
Your industry peak body or representative group may put together a plan for your business to follow.

Eligible industry groups can lodge a COVID Safe industry plan which allows compliant businesses to offer services to an increased number of customers and provides information specific to your business type or industry.

If you are operating under an approved COVID Safe industry plan, you do not need to complete a COVID Safe checklist.

Find a list of approved COVID Safe industry plans.

Read more about COVID Safe industry plans.

COVID Safe checklists
High risk businesses must complete a checklist to operate safely.

If your business type or industry has been deemed as higher risk by the Chief Health Officer, you must complete a mandatory checklist to operate your business. You must review, sign and display your completed checklist prominently on your premises.

Checklists must be completed before you can reopen your business. You do not need to complete a COVID Safe checklist if your business is following an approved COVID Safe industry plan.

Businesses with a COVID Safe checklist can host a maximum of 50 people. You may be able to host more than that if you are operating under an approved COVID Safe industry plan.

You may need a COVID Safe checklist if you are running an event. Read about COVID Safe events for more information.

Checklists are available for:

Find COVID Safe checklists in other languages.

Checklists cover requirements for:

  • wellbeing of your staff
  • hygiene and cleaning
  • social distancing
  • management of deliveries, contractors and visitors
  • keeping records of all customers and visitors to your business.

Your staff must also complete mandatory COVID Safe training within 2 weeks of your business reopening or them commencing work with your business.

You do not need to submit your checklist for approval to any authority. Enforcement officers may check that you've complied with the checklist, and you may be required to produce a signed copy (including via email).

If you don't complete a COVID Safe checklist, you could face fines.

Employee training

If your industry requires a COVID Safe checklist, your staff must complete mandatory COVID Safe training to help ensure a safe work environment.

Free training programs are available online through TAFE Queensland for:

  • dining in
  • personal appearance services (beauty therapy, nail salons, tanning, tattooists and spas).

Your employees must complete this training within 2 weeks of your business reopening. Staff who commence with your business after this 2 week period must complete the training before they start.

However, you may have options for which training your employees complete.

Your industry peak body may develop specific training, which will be reviewed by the Queensland Government. Contact info@desbt.qld.gov.au for more information.

Approved industry specific training

Industry-specific information

Tourism

Your business can operate, but you must limit the number of customers according to the capacity of your space, venue or vessel.

Businesses within Greater Brisbane must follow changed customer density requirements until 1am, Friday 22 January 2021:

  • Indoor businesses with floor space greater than 200 square metres can have 1 person per 4 square metres.
  • Indoor businesses with floor space less than 200 square metres can have 1 person per 2 square metres (up to a maximum of 50 people).
  • Outdoor businesses can have 1 person per 2 square metres (see a definition of outdoor venues).
  • Indoor concert venues or theatres can have 50% seated capacity or 1 person per 4 square metres (whichever is greater).

Businesses outside of Greater Brisbane can have:

  • customer density of 1 person per 2 square metres across their venue
  • up to 100% of seated capacity for venues offering ticketed and allocated seating.

You must collect and keep records of all people who attend your premises or tour to help with contact tracing (see collecting customer information).

You must also have a plan in place to manage entry and exit to ensure social distancing and density rules are applied.

You must make every effort to adhere to public health measures, including:

  • ensuring staff stay home if they are sick or have flu-like symptoms, no matter how mild, and get tested for COVID-19
  • encouraging customers to rebook if they are sick or have flu-like symptoms, no matter how mild, and encourage them to get tested for COVID-19
  • maintaining 1.5 metres distance between people wherever possible
  • good hand hygiene by washing your hands regularly with soap and water, and use alcohol-based hand sanitiser.

Marine tourism operators

Point to point private ferries can operate with 100% of indoor seated capacity, as long as customers are in ticketed and allocated seating. It is recommended that your capacity allows for 1 person per 2 seats, unless customers are sitting in a household or social group. You must also:

  • ensure passengers on day trips return to the same seat for the return journey
  • encourage mask wearing.

Round trip day vessels must operate with either:

  • a capacity of 1 person per 2 square metres based on accessible indoor and outdoor space (provided the outdoor space offers protection from sun and rain)
  • or
  • up to 100% of indoor seated capacity provided passengers are in ticketed and allocated seating to allow for inclement weather, except the kiosk (e.g. food and beverage kiosk) where passengers must maintain 1.5m physical distancing from these areas. You must also manage outdoor spaces to maintain 1 person per 2 square metres.

Learn more about marine tourism COVID Safe requirements (PDF, 152KB).

COVID Safe industry plans

A range of approved COVID Safe industry plans are available for businesses in the tourism industry to follow, including:

  • attractions (including theme parks, amusement parks, water parks, family entertainment centres, zoos, aquariums, museums, science centres, guest experiences, individual rides, and other entertainment and cultural attractions)
  • food services
  • hotels, clubs, nightclubs and adult entertainment
  • outdoor education providers
  • outdoor recreation activity providers
  • Queensland Parks and Wildlife Service campgrounds
  • tourism and accommodation (and checklists for vehicles and vessels carrying up to 50 people and charter fishing operations)
  • wineries
  • zoos and aquariums.

These plans allow for flexibility on current restrictions on behalf of all businesses within the sector.

The plans provide a checklist and guidance material for health and hygiene, facility management and physical distancing measures.

Hospitality

Businesses within Greater Brisbane must follow changed requirements until 1am, Friday 22 January 2021:

  • Indoor businesses with floor space greater than 200 square metres can have 1 person per 4 square metres.
  • Indoor businesses with floor space less than 200 square metres can have 1 person per 2 square metres (up to a maximum of 50 people).
  • Outdoor businesses can have 1 person per 2 square metres (see a definition of outdoor venues).
  • Retail food venues (e.g. restaurants, cafes, pubs, clubs) can have seated dining and drinking only.
  • Dance floors must be closed (except for weddings).
  • Staff in restaurants, cafes, pubs and clubs who interact with the public must wear masks.

Businesses outside of Greater Brisbane can have:

  • customer density of 1 person per 2 square metres across their venue
  • up to 100% of seated capacity for venues offering ticketed and allocated seating
  • standing and seated dining and drinking
  • indoor and outdoor dance floors.

If you do not comply with the requirement to collect contact details electronically, you must adhere to 1 person per 4 square metres with all customers seated, and no dance floors.

You should only include areas of your business that are open to or used by the public when determining your floor space (for example, for a cafe or restaurant, you should count the dining area, but not the kitchen).

Social distancing rules also still apply. Customers must stay 1.5 metres apart at all times (except if they are in the same group).

You must keep a record of all customers that visit your business using an electronic method, except for anyone collecting takeaway (see collecting customer information).

Buffet self-service is currently not permitted. All food must be served by staff.

Customers can provide their own reusable cup when buying takeaway drinks (e.g. a keep cup) if staff can do a 'contactless pour' to reduce the spread of germs.

If your business will offer events and activities over the festive holiday season, you must comply with the requirements of public health directions and COVID Safe events. Read more about COVID Safe events over the festive holiday season.

COVID Safe checklists

Your business must complete a COVID Safe checklist to ensure you can operate safely. Checklists are available for:

Find COVID Safe checklists in other languages.

COVID Safe industry plans

A range of approved COVID Safe industry plans are available for businesses in the hospitality industry to follow. These include:

  • food services
  • hotels, clubs, nightclubs and adult entertainment
  • live performance venues/theatres
  • tourism and accommodation
  • weddings
  • wineries.

These plans allow for flexibility on current restrictions on behalf of all businesses within the sector.

The plans provide a checklist and guidance material for health and hygiene, facility management and physical distancing measures.

Takeaway and delivery services

If you are operating a takeaway service, you must ensure customers are still adhering to physical distancing measures. This includes:

  • keeping 1.5 metres between customers
  • allowing 2 or 4 square metres per person (depending on location and premises size) – including customers ordering, waiting or collecting takeaway
  • taking all reasonable steps to direct customers away from gathering to consume takeaway on, or near, your premises (e.g. removing all tables and chairs).

Any cutlery or utensils you provide with takeaway or delivered food must be single use.

You do not need to record contact details of customers collecting takeaway orders.

Food courts

Food courts can operate with a COVID Safe checklist (PDF, 450KB).

Food court operators do not need to collect customer details.

Food businesses within a food court can also continue to operate on a takeaway basis. Businesses that provide takeaway food must ensure that all cutlery and utensils provided are single use.

Gaming venues

Casinos, gaming or gambling venues must comply with an approved COVID Safe industry plan.

Gaming venues can:

  • serve food and drinks (for seated customers only in Greater Brisbane)
  • provide takeaway food and home delivery
  • operate for gaming, including electronic gaming machines
  • operate dance floors (outside of Greater Brisbane only).

You cannot serve food in buffets.

Find coronavirus (COVID-19) advice for liquor and gaming licensees.

Hairdressers

Hairdressers and barber shops must keep a record of all clients that visit your store. This includes names and contact details, and will help with contact tracing should a client be diagnosed with COVID-19. See 'Collecting customer information' above.

You must adhere to physical distancing requirements and rules about how many people you can have on your premises, depending on your floor space and location:

  • for businesses within Greater Brisbane and a floor space of less than 200 square metres – no more than 1 person per 2 square metres
  • for businesses within Greater Brisbane and a floor space of more than 200 square metres – no more than 1 person per 4 square metres
  • for businesses outside Greater Brisbane – no more than 1 person per 2 square metres.

If your business also provides beauty or nail services, you must complete the personal services COVID Safe checklist (PDF, 460KB). See 'Personal services' below for more information.

Find COVID Safe checklists in other languages.

COVID Safe industry plans

An approved COVID Safe industry plan is available for businesses in the retail, hair and beauty industries to follow.

This plan allows for flexibility on current restrictions on behalf of all businesses within the sector.

The plan provides guidance material for health and hygiene, facility management and physical distancing measures.

Personal services (including beauty, nail salons, massage, tanning, tattoo parlours, spas, saunas and bathhouses)

Personal service and personal appearance businesses:

  • can operate with no restrictions about what services you can offer
  • can offer non-therapeutic massage services and water-based spa services such as saunas, bathhouses and floatation tanks
  • may have to limit certain services to a maximum of 50 customers.

You must adhere to physical distancing and customer capacity rules:

  • for businesses within Greater Brisbane and a floor space of less than 200 square metres – no more than 1 person per 2 square metres
  • for businesses within Greater Brisbane and a floor space of more than 200 square metres – no more than 1 person per 4 square metres
  • for businesses outside Greater Brisbane – no more than 1 person per 2 square metres.

Massage services

If your business offers massage services, including therapeutic massage for the management or prevention of a disease, injury or condition, or non-therapeutic or relaxation massage, you must comply with either:

  • an approved COVID Safe industry plan
  • a COVID Safe checklist (with a maximum of 50 customers for non-therapeutic massage only).

Water-based spa services

If your business offers services such as saunas, bathhouses or floatation tanks, you must comply with either:

  • an approved COVID Safe industry plan
  • a COVID Safe checklist (with a maximum of 50 customers).

COVID Safe checklist for personal services

Your business must complete the personal services COVID Safe checklist (PDF, 460KB) to ensure you can reopen safely.

Find COVID Safe checklists in other languages.

COVID Safe industry plans

An approved COVID Safe industry plan is available for businesses in the retail, hair and beauty industries to follow.

This plan allows for flexibility on current restrictions on behalf of all businesses within the sector.

The plan provides guidance material for health and hygiene, facility management and physical distancing measures.

Sport and fitness industry

Read about current restrictions for sport, recreation and fitness organisations.

A range of approved COVID Safe industry plans are available for businesses in the sport and fitness industries to follow, including:

  • aquatic sports
  • dance and physical performing arts
  • field sports
  • fitness facilities
  • indoor sports
  • outdoor education providers
  • outdoor recreation activity providers
  • outdoor sports
  • Queensland Parks and Wildlife Service campgrounds
  • racing
  • swimming pools and aquatic centres.

These plans allow for flexibility on current restrictions on behalf of all clubs and organisations within the sector.

The plans provide a checklist and guidance material for health and hygiene, facility management and physical distancing measures.

Read the return to play guide for more information for the sporting, recreation and fitness industries.

Accommodation providers

There is no limit on the number of total customers for accommodation providers, however you must only allow the number of people permitted to occupy the premise under a booking to stay overnight. For any additional guests visiting the premise (e.g. an individual apartment or short-term rental), current gathering restrictions apply.

You must collect customer information for contact tracing requirements.

Health management plans

You may need a health management plan to reopen your accommodation business. This includes:

  • backpacker hostels
  • bed and breakfasts
  • online hosting platform listings with shared facilities (e.g. if you rent out part of your home and your guests share your kitchen and/or bathroom)
  • campgrounds or caravan parks with shared facilities (e.g. bathrooms or kitchens).

Fully self-contained apartments or houses will not require a health management plan.

A health management plan shows that you are complying with COVID-19 public health directions and describes the measures you can implement to minimise the risk of spreading COVID-19 amongst residents, workers and people staying at the accommodation facility, and the community.

Read the guideline for developing a health management plan for accommodation and private or charter workforce transportation providers (PDF, 132KB) for more information.

If your business operates solely for permanent residents (e.g. a caravan park with no tourist visitors, or hostels and boarding homes for people living with a disability or mental health issues), you do not need to have a health management plan.

COVID Safe industry plans

A range of approved COVID Safe industry plans are available for businesses in the accommodation industry to follow, including:

  • food services
  • hotels and clubs
  • outdoor education providers
  • outdoor recreation activities (including camping)
  • Queensland Parks and Wildlife Service campgrounds
  • tourism and accommodation (and checklist for vehicles and vessels carrying up to 50 people).

These plans allow for flexibility on current restrictions on behalf of all businesses within the sector.

The plans provide a checklist and guidance material for health and hygiene, facility management and physical distancing measures.

Real estate

You can run an open house inspection, auction or auction house. The number of people attending depends on the size of the property or venue.

Within Greater Brisbane:

  • indoor venues with floor space greater than 200 square metres can have 1 person per 4 square metres.
  • indoor venues with floor space less than 200 square metres can have 1 person per 2 square metres (up to a maximum of 50 people).
  • outdoor venues can have 1 person per 2 square metres (see a definition of outdoor venues).

Outside of Greater Brisbane, all venues can have 1 person per 2 square metres.

You must ensure physical distance is maintained between visitors, as well as hand hygiene and frequent cleaning.

You must also collect and keep contact details of each person that attends (see 'Collecting customer information' above).

Encourage visitors at an inspection or auction to avoid touching any part of the property (e.g. doors or cupboards).

Display villages are allowed to open for visitors.

Find information to help you support residential rental tenants impacted by COVID-19.

COVID Safe industry plans

An approved COVID Safe industry plan is available for businesses in the real estate industry to follow.

This plan allows for flexibility on current restrictions on behalf of all businesses within the sector.

The plan provides guidance material for health and hygiene, facility management and physical distancing measures.

Retail

COVID Safe industry plans

An approved COVID Safe industry plan is available for businesses in the retail, hair and beauty industries to follow.

This plan allows for flexibility on current restrictions on behalf of all businesses within the sector.

The plan provides guidance material for health and hygiene, facility management and physical distancing measures.

Theme parks, zoos and wildlife centres

You must have a plan in place to manage entries and exits to your venue to reduce crowding.

Businesses within Greater Brisbane must follow changed customer density requirements until 1am, Friday 22 January 2021:

  • Indoor businesses with floor space greater than 200 square metres can have 1 person per 4 square metres.
  • Indoor businesses with floor space less than 200 square metres can have 1 person per 2 square metres (up to a maximum of 50 people).
  • Outdoor businesses can have 1 person per 2 square metres (see a definition of outdoor venues).
  • Indoor concert venues or theatres can have 50% seated capacity or 1 person per 4 square metres (whichever is greater).

Businesses outside of Greater Brisbane can have:

  • customer density of 1 person per 2 square metres across their venue
  • up to 100% of seated capacity for venues offering ticketed and allocated seating.

You should only include areas of your business that are open to or used by the public when determining your floor space.

Social distancing rules also still apply. Customers must stay 1.5 metres apart at all times (except if they are in the same group).

Unique or large businesses (such as theme parks and zoos) may be eligible to operate under a site-specific COVID Safe plan.

Approved COVID Safe industry plans are available for:

  • attractions (including theme parks, amusement parks, water parks, family entertainment centres, zoos, aquariums, museums, science centres, guest experiences, individual rides, and other entertainment and cultural attractions)
  • tourism and accommodation
  • zoos and aquariums.

Arts and entertainment venues (including theatres, cinemas, music venues, nightclubs, casinos, museums and galleries)

Businesses within Greater Brisbane must follow changed customer density requirements until 1am, Friday 22 January 2021:

  • Indoor businesses with floor space greater than 200 square metres can have 1 person per 4 square metres.
  • Indoor businesses with floor space less than 200 square metres can have 1 person per 2 square metres (up to a maximum of 50 people).
  • Outdoor businesses can have 1 person per 2 square metres (see a definition of outdoor venues).
  • Indoor concert venues or theatres can have 50% seated capacity or 1 person per 4 square metres (whichever is greater).
  • Outdoor stadiums can have 50% seated capacity (with COVID Safe plans in place).

Businesses outside of Greater Brisbane can have:

  • customer density of 1 person per 2 square metres across their venue
  • up to 100% of seated capacity for venues offering ticketed and allocated seating.

COVID Safe industry plans

Approved COVID Safe industry plans are available for:

  • attractions (including theme parks, amusement parks, water parks, family entertainment centres, zoos, aquariums, museums, science centres, guest experiences, individual rides, and other entertainment and cultural attractions)
  • cinemas
  • dance and physical performing arts
  • food services
  • hotels, clubs, nightclubs and adult entertainment
  • live performance venues and theatres
  • tourism and accommodation
  • wineries
  • zoos and aquariums.

Casinos, gaming and gambling venues

Find coronavirus (COVID-19) advice for liquor and gaming licensees.

Casinos, gaming or gambling venues must comply with an approved COVID Safe industry plan.

Gaming venues can:

  • serve food and drinks (seated only in Greater Brisbane)
  • provide takeaway food and home delivery
  • operate for gaming, including electronic gaming machines
  • operate dance floors (outside of Greater Brisbane only).

You can't serve food in buffets.

Nightclubs

Nightclubs are allowed to operate. Dance floors are able to operate only outside of Greater Brisbane with no more than 1 person per 2 square metres. Nightclubs within Greater Brisbane must close dance floors until 1am, Friday 22 January 2021.

Cinemas

You must:

  • have a plan in place to manage safe entry and exit
  • have social distancing measures in place
  • space seating arrangements to allow for appropriate physical distancing

Drive-in cinema operators must ensure:

  • customers remain in their vehicles
  • physical distancing is observed in common areas and shared facilities.

Customers from different households are allowed to be in the same car.

Wedding operations

Wedding ceremonies held within Greater Brisbane can have up to 100 people in venues with a COVID Safe industry plan, regardless of the size of the venue.

Wedding ceremonies held outside Greater Brisbane can have up to 200 people in venues with a COVID Safe industry plan, regardless of the size of the venue.

If you hold a wedding ceremony in a private home or public space where there is no COVID Safe plan or checklist in place, you must check current gathering restrictions for advice on the number of people that can attend.

Wedding receptions held at a private home or in a public space (e.g. a park) may have more people attend if a business is engaged to manage the event. The business (e.g. a catering company or event management business) must operate under an approved COVID Safe industry plan.

You must collect and keep records of all people who attend the wedding and reception to help with contact tracing.

Wedding or reception venues with a COVID Safe industry plan can operate a dance floor for all guests. Guests should be mindful of physical distancing requirements.

For weddings held at places of worship and function centres (including catering businesses), there is an approved COVID Safe industry plan for these venues.

Funeral operations

Funerals held within Greater Brisbane can have up to 100 people in venues with a COVID Safe industry plan, regardless of the size of the venue.

Funerals held outside Greater Brisbane can have up to 200 people in venues with a COVID Safe industry plan, regardless of the size of the venue.

If you hold a service in a private home or public space where there is no COVID Safe plan or checklist in place, you must check current gathering restrictions for advice on the number of people that can attend.

However, if a business operating under a COVID Safe industry plan, checklist or event checklist is engaged to manage the service, up to 100 people can attend. These numbers include any staff who manage or run the service.

The next-of-kin of the deceased person must keep a record of all attendees (including funeral staff) and their contact details for a period of 56 days to help with contact tracing.

For funerals held at places of worship, there is an approved COVID Safe industry plan for these venues.

For other memorial events, such as wakes after the funeral, the number of attendees depends on the location of the event. Events held in private homes or public spaces (e.g. a park) must follow the current gathering restrictions. Events held at a business (such as a function centre or restaurant) are managed under that venue's COVID Safe plan, which will determine the number of attendees.

Read the funeral protocol from Queensland Health for more information.

Adult entertainment

Strip clubs, brothels, sex on premises venues and sole operator sex workers can operate with an approved COVID Safe industry plan.

Events industry

Requirements for events depend on the number of people attending and whether the event is held indoors or outdoors.

Read more about planning and running a COVID Safe event, including checklists and plan submission information.

Events in Greater Brisbane

Businesses running events in Greater Brisbane until 1am, Friday 22 January must follow changed restrictions.

You should apply the 1 person per 4 square metre rule for indoor events and 1 person per 2 square metre rule for outdoor events.

You also need to have a plan in place to protect attendees. These plans will differ depending on the number of people attending the event and whether it is indoors or outdoors.

If you are operating under an approved COVID Safe industry plan or site-specific plan and more than 500 people are attending an indoor event or more than 1,000 people are attending an outdoor event, you must tell the local public health unit at least 10 business days before your event takes place.

If you are not operating under an approved COVID Safe industry plan or site specific plan, you must adhere to the following restrictions:

  • Indoor events
    • 500 people or less – must comply with a COVID Safe event checklist, no further approval needed
    • 500–10,000 people – must comply with a COVID Safe event plan approved by local public health units
    • 10,000 people or more – must comply with a COVID Safe event plan approved by the Chief Health Officer.
  • Outdoor events
    • 1,000 people or less – must comply with a COVID Safe event checklist, no further approval needed
    • 1,000–10,000 people – must comply with a COVID Safe event plan approved by local public health units
    • 10,000 people or more – must comply with a COVID Safe event plan approved by the Chief Health Officer.

Contact us

For further details on the business restrictions and how they apply to your business, you can contact Workplace Health and Safety Queensland on:

  • 1300 005 018 (for business obligation queries during COVID-19)
  • 1300 362 128 (for general work-related complaints).

You can also phone 13 42 68 for more information and assistance.

Also consider…