Complying with Child Safe Standard 7 – Knowledge and skills (for transport providers)

Standard 7 – Staff and volunteers are equipped with the knowledge, skills and awareness to keep children safe through ongoing education and training.

How you can comply

Support your workers (as defined in the Child Safe Organisations Act 2024) to be aware of their child safeguarding obligations.

Child safeguarding means the actions you and your organisation take to protect children (any person under 18) from all kinds of harm, including physical, emotional, sexual and cultural harm.

How you may already be complying

As part of your induction or training resources you may already outline child safety responsibilities for your services.

Best-practice ideas

Develop and deliver training for all of your workers that includes:

  • understanding the organisation's child safeguarding policies and procedures, including their role and responsibilities
  • signs to look for relating to child harm
  • how to respond to issues of children's safety and wellbeing
  • record keeping, information sharing, and reporting responsibilities and requirements for the child safe obligations
  • ongoing refresher training courses for your workers to ensure their child safety and cultural awareness training is up to date.

Provide specific training so your workers can better understand how to apply the Standards to their work such as workshops, role-playing and real-life scenario-based training.

Build child safeguarding into your driver training.

Use the results from feedback/evaluation exercises to identify improvements to existing training or new training.

Support your workers to work in a child safe way, including:

  • changing their communication style to make sure children understand what they are saying or meaning
  • ensuring that when they supervise and manage other workers, there is a focus on child safety and wellbeing, including the cultural safety and wellbeing of Aboriginal children and Torres Strait Islander children.

Cultural safety and this Standard

Ask your workers about their needs to build their knowledge and understanding of cultural safety and about Aboriginal cultures and Torres Strait Islander cultures, and connect them with the training they need.

Make sure your workers understand how to provide an environment that promotes and upholds the right to cultural safety of Aboriginal children and families and Torres Strait Islander children and families.

Train your workers to understand the impacts of discrimination and how to address it.

Related Standards

Complying with this Standard can also help you comply with:

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