Complying with Child Safe Standard 9 – Continuous improvement (for transport providers)

Standard 9 – Implementation of the Child Safe Standards is regularly reviewed and improved.

How you can comply

Regularly review your child safe policies, procedures and practices and make improvements or adjustments where needed.

Child refers to any person under 18.

How you may already be complying

You will already have regular review, audit and reporting processes in place.

Best-practice ideas

Make sure all policies, procedures and processes relevant to child safety are regularly reviewed.

Analyse data on complaints, concerns, safety incidents and feedback from children and families to identify ways to improve:

  • your organisation's child safety and wellbeing policies, procedures and processes
  • your workers' knowledge and skills
  • the safety of Aboriginal children and Torres Strait Islander children.

A worker is defined in the Child Safe Organisations Act 2024.

When policies and practices are developed and improved, provide opportunities for your workers and other stakeholders to provide feedback.

Encourage your workers to raise any child safety concerns about your services in a confidential and safe environment.

Cultural safety and this Standard

Continually review your policies and procedures and assess whether changes are needed to ensure cultural safety. This can include consulting with Aboriginal people and Torres Strait Islander people involved with your organisation, and consider and respond to feedback received.

Related Standards

Complying with this Standard supports continuous improvement across all other Child Safe Standards.

Also consider...