Road-based public passenger services

Learn more about requirements for public passenger services that are provided on a road, including safety obligations and duties, and safety management plans.

New content coming early 2026

  • Introduction to road-based public passenger services.
  • Industry regulation for road-based public passenger services.

Topics

Safety management framework

This framework applies to public passenger services that are provided on a road, aiming to ensure a proactive and consistent approach to managing safety risks.

Safety obligations

Find out about safety duties, passenger transport laws, safety management plans and safety duty offences.

Personalised transport services

Information about licensing requirements, industry regulations and driver conditions for taxi, limousine and ride-booking (booked hire) services in Queensland.

Bus and coach services

Summary of bus and coach services in Queensland and requirements to drive a passenger transport vehicle.