Complying with Child Safe Standard 10 – Policies and procedures (for transport providers)

Standard 10 – Policies and procedures document how the organisation is safe for children.

How you can comply

Ensure your policies and procedures prioritise child safety.

Child refers to any person under 18.

How you may already be complying

You will already have existing policies and procedures in place that support your operations. Build on these to align with the Child Safe Standards.

Best-practice ideas

Your policies and procedures should:

  • reflect your commitment to the safety and cultural safety of children
  • be inclusive of different cultures, religions, nationalities, disabilities and differences
  • be easily accessed by your workers, students and families. For example, provide information that is easy to read and understand in physical resources like information sheets and brochures, as well as digitally on your organisation's website.

A worker is defined in the Child Safe Organisations Act 2024.

Provide opportunities for your workers and the community to give feedback on the development, implementation and improvement of policies and procedures:

  • set up information sessions for your workers, or build feedback gathering into team meetings
  • see Standard 2 for information on how to provide feedback opportunities for children
  • see Standard 3 for information on how to provide feedback opportunities for families and communities
  • make sure consultation is tailored to
    • Aboriginal peoples, organisations and communities and Torres Strait Islander peoples, organisations and communities
    • other groups, such as children with disability, culturally and linguistically diverse (CALD) children, children who are refugees or asylum seekers, children unable to live at home, and LGBTIQ+ children.

Cultural safety and this Standard

Assess cultural safety for Aboriginal children and Torres Strait Islander children in your organisation, and the actions you need to take to make improvements.

Invite feedback from the Aboriginal children, families and communities and Torres Strait Islander children, families and communities your organisation provides services to.

Related Standards

Complying with this Standard supports compliance across all other Child Safe Standards.

Also consider...