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Queensland Government On-time Payment Policy

For eligible invoices, the Queensland Government will pay penalty interest to small business suppliers for all invoices on contracts up to $1 million paid greater than 30 calendar days. This only applies to correctly rendered undisputed invoices.

From 1 July 2020, we will reduce payment time frames for our small business suppliers from 30 calendar days to 20 calendar days for eligible invoices of any value.

To enable your small business to be paid within 20 calendar days from 1 July 2020, register your details on the On-time Payment Small Business Register.

Register now

Contact us if you need help completing the form.

Ensuring all relevant information is included on your invoice will ensure your invoice is processed efficiently. An example of a standard invoice is available to provide guidance on invoicing for suppliers to government.

Read the Queensland Small Business Procurement Commitment - Action Statement for further information on the introduction of:

  • 20 calendar day payment time frames
  • other changes to the On-time Payment Policy, including additional agency reporting requirements on late payments.

Who is eligible?

A small business is defined as an entity that employs less than 20 employees.

The minimum payment that will be made for accrued interest is $20.

Make a late payment claim

To claim interest on a late payment, you will need to submit an on-time payment claim form.

A late payment claim can only be made against a Queensland Government department.

How the interest is calculated

Interest will be paid at the unpaid tax interest (UTI) rate, which is 9.54% for the 2019-20 financial year.

Interest is applicable after 30 days up until payment is made. For example, if payment is made 35 days after the invoice date, interest is owed for the 5 days that the payment was late.

Exemptions to the On-time Payment Policy

Interest will not be applicable to:

  • payments to non-small business suppliers
  • payments on contracts with payment terms greater than 30 days
  • payments due during compulsory Christmas and New Year closure periods
  • payments unable to be made due to an event that prevents payments being approved and processed (e.g. a natural disaster)
  • payments to government employees and vendors
  • grant payments
  • sponsorship payments
  • donations.

Department-specific exemptions

Individual Queensland Government departments have specific exemptions from the On-time Payment Policy. As these exemptions become available, they will be listed on this website.

Read the current list of department-specific exemptions.

Publishing interest payments

The Queensland Government will monitor interest penalty payments and publish them on the Open Data website each quarter. No information that will identify you or your business will be listed.

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