Capability building resources for Supplier Code of Conduct compliance

Resources to assist in aligning with the standards outlined in section 1 of the Code.

1.1 Recordkeeping

• Check the requirements for recordkeeping under the PAM.

Resources to assist in aligning with the standards outlined in section 2 of the Code.

Suppliers are required to cooperate with, and provide accurate documents and/or information to, the Branch under:

• Section 2 of the Code
• Section 3.3.3 of the PAM Framework.

Comply with all relevant legislation, policies, standards and contractual commitments

• Find Queensland Acts and Regulations on the Queensland Legislation website
• Find Commonwealth Acts and Regulations on the Federal Register of Legislation
• Learn about your legal requirements as a business, including supplier agreements, contracts, privacy, licences and insurance.
• You may be required to fulfil certain contract and policy requirements by:
  • Meeting requirements outlined by Queensland Procurement Policy 2026
  • Being accredited with the National Association of Testing Authorities (NATA)
  • Meeting certain standards outlined by the International Organization for Standardisation (ISO)

2.1 Managing conflicts of interest

Transparency in managing conflicts of interests (COIs) is critical to maintaining trust and ensuring procurement and delivery processes are conducted in the public interest.

Read our supplier guide on managing and reporting conflicts of interest in procurement and delivery

2.3 Handling information

• Read our supplier guide on handling information in procurement and delivery
• Find out how to protect your technology systems with the Australian Government’s cyber security guidelines
• Learn about the Essential Eight maturity model assessment guidance – 8 essential mitigation strategies to help protect your business from cyber threats

2.4 Not engaging in inappropriate supply market behaviours

Misuse of market power

The Small business toolkit on the Australian Competition and Consumer Commission (ACCC)’s website provide guidance on identifying substantial misuse of market power, recognising improper conduct and detecting potential collusion (cartel conduct)

Dumped goods

• Learn about the Anti-Dumping Commission and how the anti-dumping and countervailing system works.
• Find out about dumping and countervailing duties on imported goods.
• Read the dumping and subsidy manual.

2.5 Acting properly toward government officers

Read our supplier guide on acting properly toward government officers – influencing decision-making in procurement and delivery.

2.7 Subcontractor payment terms

The Queensland Building and Construction Commission (QBCC) provides the following resources for suppliers:

• read about legislative requirements and payment protections in the industry guide to security of payment
• understand your requirements and obligations when using project trusts (PDF, 1.6MB)
• understand your requirements and obligations when using retention trusts (PDF, 1.1MB).

Resources to assist in aligning with the standards outlined in section 3 of the Code.

3.1 Managing workplace health and safety

The following resources provide information on how to:

• embed work health, wellbeing, and safety into your business
• manage risks
• understand your legal obligations and comply with the law (Work Health and Safety Act 2011 (Qld)).

The WorkSafe website provides a range of information, including a broad guide to the Work Health and Safety Act 2011 and how to manage the risks and hazards that could cause your workers harm. Resources are curated for leadership, health and safety officer , and health and safety representative roles. There is also information for businesses that provide education and training services.

The website also offers a range of toolkits and self-assessment tools, including:

• safety fundamentals toolkit
• electrical contractor self-audit
• Electrical Safety Office self-assessment tool (PDF, 358KB)
• work health and wellbeing online course.

• Read through a range of educational materials that address key safety issues in the building and construction industry.
• Take the interactive Human resources health check tool.

3.2 Acting to stop domestic and family violence

The prevention of domestic and family violence (DFV) is a key priority of the Queensland Government. There are many useful guides, templates, policies and related information to help you be proactive around DFV:

• Challenge DV has a workplace training portal offering educational programs, including eLearning modules, group workshops, and consulting services to establish safer workplace cultures.
• Use our DFV prevention workplace policy guide to help you write and implement a policy addressing DFV in the workplace.
• Facilitate a staff information session about DFV by using the DFV staff presentation to outline what DFV is, why it's relevant to your organisation, and to provide some basic tips to help staff recognise it and respond.
• View our DFV workplace support package which includes tools and templates that you can adapt to use in your business.

3.3 Treating employees fairly

Properly paying employees

• View videos from the Fair Work Commission on enterprise agreements and employee pay and entitlements.
• The Fair Work Ombudsman provides:
  • a best practice guide on small business and Fair Work Act
  • online courses on compliance notices and record-keeping and pay slips
  • a workplace basics quiz
  • a small business showcase to help you find your way in the workplace.
• Enrol in the Australian Taxation Office's super guarantee employer obligations online course to learn more about your responsibilities for super.
• Register for the Workforce Evolve QLD program for bite-sized training in various workplace topics like employment and industrial legislation, dismissal and pay.

Discrimination and harassment

• The Queensland Human Rights Commission offers:
  • an easy read guide on Queensland's Anti-discrimination Act
  • information on discrimination at work
  • a handbook for small businesses
  • a toolkit for employers.
• Learn more about discrimination and workplace sexual harassment with online training through the Fair Work Commission.
• Find out how to promote diversity and prevent discrimination in your workplace with online training through the Fair Work Ombudsman.
• The Business Chamber Queensland has online courses to assist you support your workforce.

3.4 Acting against human rights exploitation in the supply chain, including addressing modern slavery risks

• View our Eliminating modern slavery toolkit, which includes guidance, and tools to help you with contract clauses, reporting modern slavery and a supplier self-assessment questionnaire.
• View the Queensland Investment Corporation (QIC) - Modern slavery information and resources for QIC suppliers (PDF, 123KB).
• Find resources on the Australian Government's Modern Slavery Register, including a toolkit for procurement officers, contract and tender clauses, and a supplier self-assessment questionnaire.

3.5 Ensuring workplace diversity

• Find information and resources about creating a diverse and inclusive workplace for all employees.

3.6 Providing quality, secure local jobs

The core requirements of this standard will be met by adhering to other standards in this section of the Code.

• View the Queensland Charter for Local Content (PDF, 1.5MB), which aims to provide opportunities for local suppliers.
• Apply for the Workforce Evolve QLD program for advice and training in attracting and retaining employees.

3.7 Keeping Queensland children safe

• Learn how to implement the 10 Child Safe Standards, if you work with children in Queensland, or provide services/spaces specifically for children.

Resources to assist in aligning with the standards outlined in section 4 of the Code.

4.1 Enhancing environmental sustainability

• Learn about the ecoBiz sustainability program, which offers free coaching, training, and tools to help businesses boost resource efficiency, reduce waste, and cut costs.