Water service provider obligations

Want to learn more? Explore, visualise and compare data from Queensland's water and sewerage service providers using our interactive online tool – Queensland's Urban Water Explorer.

Queensland providers that supply water services or sewerage services must register as a service provider.

As a service provider you must also comply with publishing requirements, meet customer service standards and provide customer protections.

This guide explains the registration requirements and processes for water service providers.

  • Last reviewed: 23 Aug 2021
  • Last updated: 15 Dec 2022