Notifying about a prescribed incident

In case of a gas emergency, call 000 immediately.

Queensland legislation requires that you report particular incidents at operating plant and incidents relating to gas devices to the Petroleum and Gas Inspectorate.

Who this applies to

  • For operating plant, the operator is responsible for notifying the Inspectorate about a prescribed incident.
  • For prescribed incidents at a business or place other than an operating plant, the person carrying on a business or activity is responsible for notifying the Inspectorate.

Reporting requirements

Read the Guideline for reporting prescribed incidents (PDF, 886KB) for more information. If you are unsure of your obligations, call 13 QGOV (13 74 68) to discuss the incident with an inspector in your area.

Immediate notification by telephone

Some prescribed incidents must be reported to the Petroleum and Gas Inspectorate immediately by telephone.

Immediate notification is required in the case of:

To make an immediate notification of a prescribed incident, call the PGI Hotline 1300 910 933 (24 hours, 7 days a week).

Notification in writing

For most prescribed incidents, you are required to provide notification in writing to the Petroleum and Gas Inspectorate.

You should include the information outlined in the Guideline for reporting prescribed incidents (PDF, 886KB) and email your notification to PGIHotline@dnrm.qld.gov.au.