Helping your tourism business recover after an emergency event

After a crisis, you want to get back to business as quickly and effectively as possible. What happens beyond the immediate crisis is as critical for your business's survival as dealing with the crisis itself.

A business recovery plan (or business continuity plan) will look different for every business. Use the following checklist to find what you might need to focus on when creating and updating your plan for your business. To personalise the checklist for your business, fill in the empty fields at the end of the list.

Have you clearly outlined the purpose and scope of the plan at the beginning of the document?
  •  
  •  
Do you have a plan for replacing critical assets required for your business to operate (e.g. hiring equipment, cross-training staff and skill sharing, identifying alternative suppliers, contracting out)?
  •  
  •  
Have you identified your critical business activities to be recovered and the time frame and level of recovery needed?
  •  
  •  
Do you have a plan for accessing finance if insurance payments take longer than expected?
  •  
  •  
Have you developed a listing of all staff with roles and emergency contact details?
  •  
  •  
Have you identified options for off-site back up of IT equipment and data?
  •  
  •  
Have you considered alternative facilities or business premises for periods of disruptions (e.g. if your business is flooded)?
  •  
  •  
Have you identified alternative sources of essential services (e.g. electricity, water, internet, phone, gas)?
  •  
  •  
Have you identified alternative suppliers for critical business supplies?
  •  
  •  
Have you created a communication plan to guide how you update staff, customers and suppliers, and respond to any media enquiries?
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

Contact

Coronavirus (COVID-19) business support: 1300 654 687

General enquiries: 13 QGOV (13 74 68)