Disaster support and assistance for tourism businesses
The Queensland Government is committed to supporting the tourism industry prepare for and recover from natural disasters and the short and long-term effects they can have on businesses.
When a disaster event occurs, our immediate priority is to link businesses to recovery assistance and restore domestic and international visitor levels to Queensland. The long-term focus is on strengthening the Queensland brand and building business resilience and capability.
Tourism Recovery Officers
Our Tourism Recovery Officers (TROs) play a vital role in supporting tourism businesses affected by natural disasters. They can provide tailored advice and guidance to help you navigate the recovery process, connect with relevant government and industry resources, and identify financial support and funding opportunities.
TROs are currently available for the following regions:
Location | Officer Name | Contact Details |
|---|---|---|
Burke, Carpentaria, Doomadgee, Mornington | Lizzie Vigar | |
Cloncurry and Mount Isa | Michelle Cyster |
The TROs are funded by the Australian and Queensland Governments through the Disaster Recovery Funding Arrangements.
Financial assistance
Financial assistance, including grants and concessional loans, may be available for affected tourism operators.
You may also be eligible to access the free financial counselling service for small businesses.
Disaster planning
A range of resources is available to help you prepare your business for natural disasters.
Business risk management
Other general assistance is available to tourism operators to help strengthen their business and become more resilient. Learn more about risk management and growing your business.
Business continuity planning
Develop a practical business continuity plan for how you can prepare for, and continue to operate after, an incident or crisis.
Also consider...
- Read the Don't risk it manual, developed for the tourism industry to help you prepare, respond and recover from a crisis.
- Visit Get Ready Queensland for advice and information on how to prepare for extreme weather events and natural disasters.
- Read visitor safety tips to provide customers with information on what to do, who to call, and where to go in the event of severe weather.