Ⓒ Tourism Australia and Tourism and Events Queensland

Customer service for tourism

Improve customer service and satisfaction with our templates, guidelines and visitor advice.


Customer service and experience

Learn how to improve customer service and satisfaction in your tourist operation.

Tourism service quality toolkit

Use our tourism service quality toolkit to improve your business's customer service in 9 easy steps.

Visitor safety advice for tourism operators

Lists of safety tips for Queensland tourism operators to share with visitors.