Customer service for tourism
Improve customer service and satisfaction with our templates, guidelines and visitor advice.
- Step 1: Write a vision statement for your business
- Step 2: Develop a strategy for service quality
- Step 3: Understand your customers' needs
- Step 4: Hire staff that provide quality service
- Step 5: Implement systems and standards for service quality
- Step 6: Measure and manage service quality
- Last reviewed: 29 Mar 2018
- Last updated: 29 Mar 2018
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Find support and assistance for commercial tour operators affected by coronavirus (COVID-19) working on Queensland Parks and Wildlife Service-managed