Using fair and legal competitive practices

When competition is fierce in an industry, it is important to remember the laws every business must follow when securing their place in the market.

The most important law to be aware of is the Competition and Consumer Act 2010, which aims to give businesses a fair and competitive operating environment. The Act covers:

• contract law and unfair contract terms
• consumer rights when buying goods and services
• product safety law and enforcement
• unsolicited consumer agreements, including laws on door-to-door sales and other direct marketing
• penalties, enforcement powers and the rights of consumers to seek compensation.

Learn more about the Competition and Consumer Act 2010.

The following resources will help you to understand your rights and responsibilities in the field of competition law:

• Australian Consumer Law guidance – how to comply with the Competition and Consumer Act
• Office of Fair Trading sales practice guidance – how to make sure your sales practices are fair and legal.

Also consider...

• Read more about Australian Consumer Law.
• Learn more about your pricing obligations.
• Find out your legal obligations when direct marketing.