Mature Workers Mean Business - NORTEC - transcript

Hear from employees of NORTEC, one of the Mature Age Worker Ambassadors, talk about the benefits of employing mature age workers in their business.

[James Hay, General Manager, People and Capability]

We realised that there was a growing cohort of people over the age of 50 in the workplace, and with today's rapidly changing society and rapidly changing nature of work, if we wanted to keep and attract talent, we needed to be recruiting and retaining the services of mature age workers.

[Karen Tilly]

Employers really need to be looking at the market. We have an ageing workforce, so we have a lot of knowledge sitting around.

[James Hay]

About 30% of our job seekers are mature age, and having a workforce that reflects that, they're able to show great empathy and understanding of people at that life stage, and that's a real beneficial attribute for our workforce to have.

[Karen Tilly]

Mature age workers particularly have that emotional intelligence that they bring into the workforce. They also have a bit of stability in the way that they work, the way that they operate. They also have stability in their own sense, they know who they are. They don't have to create mountains 'cause they've already done that.

[James Hay]

If you recruit for attitude, and you put that at the forefront of your recruitment processes, then age won't come into it. For employers, you need to be sure that your recruitment processes have language that is age neutral, and the way you advertise your roles doesn't lead an applicant to think about that they're looking for a certain level of experience or not experience. You're really after the best person for the role. There's plenty of research and plenty of information out there already on the internet about the benefits of having a multi-generational workforce. Most people are doing it, your competitors are doing it, so my question would be why aren't you doing it?