Support your apprentice or trainee
We are here to help you support your apprentice or trainee during the term of their apprenticeship or traineeship.
Sometimes we can offer direct support and guidance, but other times, depending on the issue at hand, we will refer you to other specialist services.
Training and skills
Contact Apprenticeships Info for assistance with:
- skills deficits
- training contracts
- training plans.
Specialist services
Depending on the issue, and its severity, we may refer your matter on to a specialist service.
Relationships Australia
Provides counselling and family dispute resolution services to individuals, families and communities.
Kids Helpline
Free, confidential and available 24/7, Kids Helpline is an online and phone counselling service aimed at young people aged 5 to 25.
Working Women Queensland
Working Women Queensland assists vulnerable women with work-related matters, such as unfair treatment, underpayment and conditions of employment.
Unfair treatment
Apprentices and trainees should be treated fairly in a workplace, just as any other employee. Examples of unfair treatment include:
- behaviour that is offensive, intimidating, humiliating or threatening
- ridicule, like name calling or racist jokes
- physical and emotional intimidation such a display of threatening or offensive slogans.
If your apprentice or trainee feels like they are being treated unfairly, encourage them to:
- keep a diary of the times they feel bullied or harassed, recording as much a possible
- approach the person, or the person's supervisor, and request it stops
- talk to the workplace health and safety officer or union member.
Workplace conflict
Common causes of workplace conflict include:
- breached agreements
- conflicting interests or values
- discrimination, harassment, unfair treatment
- bullying and personal safety concerns.
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Events
- Capability statement workshop - Nudgee 22/08/2022
- Mentoring for Growth Day - Online 23/08/2022
Contact
Apprenticeships Info
Phone: 1800 210 210
Email: apprenticeshipsinfo@qld.gov.au
Coronavirus (COVID-19) business support: 1300 654 687